Thank you for sharing your experience! Your lawn sounds fantastic and we’re glad to hear you’ll be reapplying in about 6–8 weeks to maintain the benefits.
Hi Andrew,
Thanks for sharing your update. It sounds like you’re giving the seeds every chance with regular watering despite the colder nights. Germination can take a bit longer in cool conditions, hopefully you’ll start to see progress in the warmer conditions.
“I've used lawnsmith several times over the years and always found them helpful and knowledgeable with a good range of prodcuts at reasonable prices. Would definitely recommend”
Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations.
We’d like to understand more about the issue and how we can resolve it. We’ve emailed you to gather more information and would appreciate a reply at your convenience.
Kind regards,
Ann
Thank you for your feedback, and we're sorry to hear you found our website difficult to navigate. We appreciate you letting us know. If you ever need any help choosing the right product, and are still having trouble with our website, please don't hesitate to email us at customersupport@lawnsmith.co.uk, we'll be more than happy to help.😊
“Applied product on 2nd April. The grass at that time was quite green due to regular rainfall from Jan to Mid-March, with few frosts and no really cold weather during winter. Three weeks on we've had no rainfall, so the lawn has been watered by sprinkler every few days. The grass is looking a bit thicker, but no noticible change in colour.”
Thanks for taking the time to provide your feedback! We would love to hear an update on how your lawn developed, and provide extra assistance and advise if required. You are welcome to contact us at customersupport@lawnsmith.co.uk.
“I have used Lawnsmith for several years always witout problems. The most recent delivery was not satisfactory. The packaging for the fertiliser and grass seed was poor and arrived damaged, but the products were unscathed. The Greenup Ferrous suphate was dreadful. The outer box was weak and had been taped up by the courier. It had clearly been dropped as when I opened the box the tub had split spilling some content into the box. This was discovered on a Sunday so I decided to use the product anyway. I notified Lawnsmith who without hesitatoin or seeking proof immediately setn another tub FOC That arrived in perfect condition. Although I was unhappy with the packing, I cannot fault Lawnsmith's service which is exemplary. I hope they take note of my pacaging observatoins, but I have no hesitiation in continuing to use their services and products. Mistakes are made, but the way they are rectified demonstrates the integrity of the supplier, in this case as I have said, Lawnsmith were faultless.”
Thank you, Barry, for sharing your feedback and detailing your experience. We’re glad the replacement arrived in perfect condition and that you’re happy with our service. We’ll pass your packaging observations to the team for consideration!
