“
Disappointed with myself that I did not check out the reviews of this sordid company first. No customer service - beware the enticing claims on the site, all rubbish - impossible to get hold of, opaque returns policy which doesn't even give returns address other than HA in Hartlepool, tricksy website which auto- orders substitutes for items not in stock. Shocking. Trading Standards, where are you?
”
posted 1 year ago
- Anonymous
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I explained to them that the consumer rights act states that ‘You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it.
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posted 2 years ago
- Anonymous
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Their advertised returns policy is not adhered to, they are clearly struggling and after waiting for a refund for weeks on end I can only assume they are in deep trouble as a company.
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posted 4 years ago
- Shelagh Dixon
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Leader's only published policy relates to returns for a full refund.
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posted 4 years ago
- Gary Pollard