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Leader Doors Reviews

3.1 Rating 325 Reviews
53 %
of reviewers recommend Leader Doors
Anonymous
Anonymous  // 01/01/2019
Absolutely surprised by so many poor reviews of Leader Doors. I ordered two internal doors from them in July/August 2023 and a further fire-door in August to be as near a match to my existing 1930’s doors as possible. Absolutely no problems with them at all and delivery was when advised and on time. Doors were in perfect condition but untreated but I did this myself with Osmo Door Oil, purchased from Leader at a very reasonable price. The doors were obviously at a price which attracted me and I am very satisfied with the quality and finish. My only gripe was the fairly hefty delivery charges but even with these the prices were extremely competitive.
Helpful Report
Posted 7 months ago
Thank you for taking the time to share your positive experience with Leader Doors. We're delighted to hear that you found the doors you needed and are satisfied with the quality and finish. It's great to know that the delivery was on time and the products arrived in perfect condition. We appreciate your feedback on the delivery charges as well. We strive to balance the costs while maintaining the level of service our customers expect. Your comments are invaluable as we continue to evaluate and improve our service offerings. If there's anything further we can assist you with, or if you have more feedback or suggestions, please don't hesitate to reach out directly at feedback@leadergroup.co.uk. We're here to ensure your complete satisfaction. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
The process of ordering and delivery was first class and the doors are even better than we imagined..and the price was fantastic..I’ve recommend to quite a few people I know who are shocked at the quality and value 👌
Helpful Report
Posted 7 months ago
Thank you for your wonderful feedback! We're thrilled to hear that the ordering and delivery process was first class and that the doors exceeded your expectations in both quality and price. Your recommendation to others is greatly appreciated and serves as a testament to the value we strive to provide. If you or those you've recommended us to need any assistance or have further feedback, please feel free to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that everyone's experience with us is as positive as yours. Thank you for choosing Leader Doors, and we look forward to continuing to serve you and your friends with high-quality products and service. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Lovely well made doors . Delivered on time,taking care with handling them.
Helpful Report
Posted 7 months ago
Thank you for your kind feedback! We're pleased to hear that you are satisfied with the quality of the doors and that they were delivered on time and handled with care. Ensuring that our products reach you in perfect condition and on schedule is very important to us. If you have any further needs or would like to provide additional feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to help and ensure that your experience with us continues to be positive. Thank you for choosing Leader Doors, and we look forward to serving you again in the future. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Excellent service & quality 😁
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! We're delighted to hear that you're pleased with the service and quality we provided. It's always our goal to ensure a great experience for our customers. If there's anything more you need or if you have additional feedback, please feel free to contact us at feedback@leadergroup.co.uk. We're here to help and ensure that every interaction you have with us continues to be excellent. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Absolutely fabulous service. The only supplier in the UK who stocked what we needed. Super fast,convnient delivery .
Helpful Report
Posted 7 months ago
Thank you for your wonderful feedback! We're thrilled to know that we were able to provide you with the unique items you needed and that you found our delivery service super fast and convenient. It's great to hear that we stood out as the only supplier who could meet your requirements. If there's anything else you need or if you have further feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your experience continues to be fabulous. Thank you for choosing Leader Doors, and we look forward to assisting you again in the future. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Happy with first time purchase good quality product on time happy customer
Helpful Report
Posted 7 months ago
Thank you for sharing your experience with your first purchase from us! We're delighted to hear that you are satisfied with the quality of the product and that everything was delivered on time. Ensuring our customers are happy is our top priority. If you need any assistance in the future or have any more feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your future experiences with us are just as positive. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Ordered two doors no problem they arrived on time very well packed and in excellent condition very pleased.
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! It's wonderful to hear that your doors arrived on time, were well-packed, and in excellent condition. We're thrilled that you're pleased with your purchase. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help ensure that all your experiences with us are just as satisfying. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Great customer service, reasonable price and prompt delivery
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! We're pleased to hear that you had a great experience with our customer service and were satisfied with our pricing and prompt delivery. We strive to maintain high standards in all areas of our service, and it’s rewarding to know we met your expectations. If there's anything else you need or if you have any further feedback, please feel free to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that every aspect of your experience with us remains positive. Thank you for choosing Leader Doors, and we look forward to serving you again in the future. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
I ordered flooring from leader and I’m more than happy. It’s stunning, ordered on the Monday and it was delivered Wednesday Would use again
Helpful Report
Posted 7 months ago
Thank you for your feedback and for choosing Leader Doors for your flooring needs! We're thrilled to hear that you are more than happy with the stunning flooring and impressed by the quick delivery. It's great to know that we could exceed your expectations and that you would consider using our services again. If you need any further assistance or have additional feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help ensure that your future experiences are just as positive. Thank you for your trust in Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Excellent service from start to finish Doors have transformed my house Everyone says how good they are
Helpful Report
Posted 7 months ago
Thank you for your wonderful feedback! It's fantastic to hear that you experienced excellent service from start to finish and that the doors have transformed your house. We love knowing that your new doors have made such a positive impression on everyone. If there's anything more you need or if you have further feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to ensure that your satisfaction continues and to assist with any future projects you might consider. Thank you for choosing Leader Doors, and we look forward to possibly serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Good service and love our new doors
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! We're delighted to hear that you are pleased with the service you received and that you love your new doors. It's wonderful to know that we could contribute to making your space more enjoyable. If there's anything else you need or if you have any further feedback, please feel free to contact us at feedback@leadergroup.co.uk. We're here to help ensure that your experience with us remains positive. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Excellent quality of doors and delivery notifications..kept update with my order via their website and my account. Great selection of doors too choose from and very easy too order. I've ordered from here twice now and have returned doors due top ordering the wrong size..no issues at doors. Brilliant customer service via phone with enquiries & advice. Delivery with care and helped with putting them inside. Thankyou so much Leader Doors, will definitely be buying again in the future and promoting too family/friends
Leader Doors 5 star review on 10th May 2024
Helpful Report
Posted 7 months ago
Thank you so much for your detailed feedback and for being a repeat customer! We're thrilled to hear that you've had consistently positive experiences with the quality of our doors, the ease of ordering, and our customer service. Your satisfaction with the delivery process and our handling of returns speaks volumes, and we're grateful for your recognition. We appreciate your willingness to recommend us to family and friends, as personal referrals are the highest compliment we can receive. If you or anyone you refer needs any assistance or has any questions in the future, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that every interaction with us is positive. Thank you again for choosing Leader Doors, and we look forward to continuing to serve you and your loved ones. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
I’ve had 4 doors of Leader Doors and all in great shape and good delivery time
Helpful Report
Posted 7 months ago
Thank you for your feedback! We're delighted to hear that all four doors arrived in great shape and were delivered in a timely manner. We strive to ensure that our products meet high quality standards and are delivered efficiently to our customers. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive. Thank you for choosing Leader Doors, and we look forward to serving you again in the future. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Have loved all my new Leader doors so far, two more to go . Have found the whole process easy - stress free. Good quality products , reasonable prices . Helpful customer service .
Helpful Report
Posted 7 months ago
Thank you for sharing your positive experience with our products and service! We're thrilled to hear that you've loved all your new Leader doors and found the process easy and stress-free. It's great to know that our quality, pricing, and customer service have met your expectations. We're looking forward to helping you with the remaining two doors and anything else you might need. If you have any questions or further feedback as you continue, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to ensure that your entire experience remains smooth and satisfactory. Thank you for choosing Leader Doors, and we appreciate your kind words. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Superb quality doors. Efficient and friendly delivery. Would highly recommend
Helpful Report
Posted 7 months ago
Thank you for your wonderful feedback and high recommendation! We're delighted to hear that you're pleased with the superb quality of the doors and found our delivery service efficient and friendly. We strive to provide an excellent customer experience, and it's gratifying to know that we've succeeded. If you need any further assistance or have more feedback in the future, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your experience with us continues to be positive. Thank you for choosing Leader Doors, and we look forward to the opportunity to serve you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
In an order of 2 sets of louvre doors, one panel was miss-sized. They promptly sent the correct replacement within days. Excellent service.
Helpful Report
Posted 7 months ago
Thank you for sharing your experience with us. I'm glad to hear that we were able to promptly resolve the issue with the miss-sized louvre door by sending a correct replacement quickly. Your satisfaction is very important to us, and we strive to rectify any problems efficiently. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to ensure that every aspect of your experience with us is positive. Thank you for acknowledging our service, and we appreciate your understanding and patience. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Easy to order and the door itself was of oustanding quality. Perfect. Thankyou.
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! We're delighted to hear that you found the ordering process easy and are pleased with the outstanding quality of the door. It's wonderful to know that everything was perfect for you. If you need any further assistance or have additional feedback in the future, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your experience with us continues to be excellent. Thank you for choosing Leader Doors, and we look forward to serving you again. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Doors ordered in January for February delivery. Delivered on planned date, High quality doors - transformed our downstairs (now to do upstairs) Ordered handles and hinges, one hinge was missing however situation was quickly resolved by Leader Doors so cannot complain.
Helpful Report
Posted 7 months ago
Thank you for taking the time to share your experience with us. We're pleased to hear that the doors were delivered on time and that you're happy with their high quality and the transformation they've brought to your downstairs area. It's great to know you're considering us for your upstairs as well! We apologise for the initial oversight with the missing hinge, but are glad to hear that the situation was quickly resolved. We strive to address any issues promptly to ensure customer satisfaction. If you need any assistance with your upcoming orders or have further feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your entire experience with us is positive. Thank you for choosing Leader Doors, and we look forward to continuing to serve you. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Great product fabulous price quick and efficient delivery
Helpful Report
Posted 7 months ago
Thank you for your positive feedback! We're thrilled to hear that you are pleased with the product, price, and the efficiency of our delivery service. We strive to provide excellent value and ensure a smooth customer experience, and it's rewarding to know that we've met your expectations. If there's anything else you need or if you have any further feedback, please feel free to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that every aspect of your experience with us continues to be positive. Thank you for choosing Leader Doors, and we look forward to serving you again in the future. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
All of the doors that I have ordered from Leader Doors have been excellently made and finished to a high standard . The door furniture is also exceptional and complements the oak doors perfectly.
Helpful Report
Posted 7 months ago
Thank you for sharing your positive feedback! We're delighted to hear that you are pleased with the quality and finish of the doors and the door furniture you received from Leader Doors. It's great to know that everything complements the oak doors perfectly. We strive to maintain high standards in our products and are thrilled when our customers notice and appreciate this. If there's anything else you need or further feedback you would like to provide, please feel free to reach out directly at feedback@leadergroup.co.uk. We're here to help and ensure your satisfaction. Thank you for choosing Leader Doors, and we look forward to continuing to provide you with high-quality products. Warm regards, Susan George Head of Customer Services
Posted 7 months ago
Leader Doors is rated 3.1 based on 325 reviews