Thank you for your enthusiastic feedback and for choosing Leader Doors! We're thrilled to hear that you found the quality, value, and pricing to your satisfaction, and that our delivery updates kept you well-informed throughout the process. Ensuring a seamless experience from purchase to delivery is very important to us, and it sounds like we achieved that with your order.
If you ever need anything in the future or have more feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that every interaction with us is positive.
Thank you again for your kind words, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
“I was very happy with the service as was kept informed of how my order was progressing at all times.
On the day of delivery I was kept updated on the time of my delivery by both text and phone calls.
The delivery man was so very helpful and polite.
Very pleased.”
Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you were very pleased with the level of service and communication throughout the ordering and delivery process. Ensuring that our customers are kept well-informed and that their interactions with our staff are positive are priorities for us, and it's great to know that we met your expectations on both fronts.
If there's anything else you need or if you'd like to provide more feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your future experiences with us are just as satisfactory.
Thank you for choosing Leader Doors, and we look forward to the opportunity to serve you again.
Warm regards,
Susan George
Head of Customer Services
Thank you for your positive feedback! We're pleased to hear that your experience with ordering was easy and that the delivery went according to plan. It's also great to know that everyone you interacted with was helpful. We strive to maintain a high standard of customer service and ensure a smooth process for our clients from start to finish.
If there's anything more you need or if you have any further feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we look forward to serving you again in the future.
Warm regards,
Susan George
Head of Customer Services
Thank you so much for your fantastic review and A++ rating! We're thrilled to hear that the ordering process was easy and straightforward for you, that the delivery went smoothly, and that you're pleased with the quality of the product. We aim to provide a seamless experience from start to finish, and it's rewarding to know we've achieved that with your order.
If there's anything else you need or if you have any additional feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to help and ensure that your future experiences are just as positive.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
Thank you for your feedback! We're delighted to hear that you had an excellent delivery experience and that our driver was friendly and helpful. It's also great to know that the quality of the door has impressed you. We strive to provide not only high-quality products but also a positive customer service experience, and it sounds like we succeeded on both fronts with your order.
If you have any more needs or further feedback, please feel free to reach out at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
“Simple ordering process, good communication and delivery on time. Driver very helpful, assisting to leave in specific location.
Doors are fabulous quality and look so good, brightening up a previously dull entry area to the house.”
Thank you for sharing such positive feedback about your experience! We're thrilled to hear that you found the ordering process simple and communication effective, and that the delivery was not only on time but also handled thoughtfully by our helpful driver.
It's wonderful to know that the quality of the doors has met your expectations and that they've enhanced the entry area of your house. Creating a welcoming and bright space is always exciting, and we're glad our doors could contribute to this transformation.
If you need any further assistance or wish to provide more feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your experience continues to be positive.
Thank you for choosing Leader Doors, and we look forward to the opportunity to serve you again in the future.
Warm regards,
Susan George
Head of Customer Services
I'm very sorry to hear that your item arrived damaged. We strive to ensure all our products are delivered in perfect condition, and it's disappointing to learn that we fell short of this goal in your case.
Please reach out to us directly at feedback@leadergroup.co.uk with your order details and a description or photos of the damage. We will prioritise resolving this issue by arranging a replacement or refund as quickly as possible, depending on your preference.
Thank you for bringing this to our attention, and I apologize for any inconvenience this has caused. We are committed to rectifying the situation to your satisfaction.
Warm regards,
Susan George
Head of Customer Services
Thank you for your kind words and recommendation! We're delighted to hear that the doors are of great quality and that they were delivered on time as promised. We strive to meet our commitments and ensure customer satisfaction with every order.
If you have any further needs or would like to share more feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we appreciate your recommendation. We look forward to serving you again in the future.
Warm regards,
Susan George
Head of Customer Services
Thank you for your positive feedback! We're thrilled to hear that you found our service fast and reliable, and that you had a great experience with our customer service team, especially when making changes or additions to your orders. Ensuring a flexible and supportive shopping experience is important to us.
If you have any further needs or additional feedback, please feel free to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your future experiences with us are just as satisfying.
Thank you for choosing Leader Doors, and we look forward to continuing to provide you with great service.
Warm regards,
Susan George
Head of Customer Services
Thank you for your feedback! We're pleased to hear that you are satisfied with the finish and appearance of the ready glazed internal doors you purchased from us. It's great to know that they look nice now that they've been fitted in your home.
If there's anything else you need or if you'd like to share more feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we look forward to serving you again in the future.
Warm regards,
Susan George
Head of Customer Services
“I ordered the Oak fully finished pedrena 7 panel doors for my living room and they just look so classy and finishes off the look and feel. They’re pretty heavy doors so you need 2 people to carry it when shaving off to fit your door opening.
Delivery charge was pretty expensive though - £45!”
We're delighted to hear that they add a classy touch to your living room and meet your expectations in terms of quality and aesthetics. Your advice regarding the need for assistance due to the weight of the doors is also appreciated and helpful for future customers.
We understand your concern about the delivery charge. We strive to keep costs as reasonable as possible while ensuring that products arrive safely and on time. We will take your feedback into account as we continuously seek to improve our service offerings.
If you have any more questions or need further assistance, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that you're completely satisfied with your purchase.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
Thank you for your excellent feedback and for recommending us! We're thrilled to hear that you experienced great service from the time of your queries through to delivery, and that you found our pricing to be good. We strive to provide a seamless experience and value for our customers, and it’s rewarding to know that we’ve succeeded.
If you or anyone you recommend needs further assistance or has any questions, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that everyone's experience with us is as positive as yours.
Thank you for choosing Leader Doors, and we look forward to serving you and others you recommend in the future.
Warm regards,
Susan George
Head of Customer Services
Thank you for your positive feedback! We're delighted to hear that you are very happy with the quality and pricing of our products. We strive to offer great value and high standards, and it’s rewarding to know we've met your expectations.
If there's anything else you need or if you have further feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to assist and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
Thank you for your feedback! We're delighted to hear that you are extremely pleased with the quality and craftsmanship of your doors. Knowing that you appreciate the beauty and solidity of our products is very gratifying for us.
If you have any further needs or would like to provide additional feedback, please don't hesitate to reach out at feedback@leadergroup.co.uk. We're here to help and ensure that your experience with us continues to be positive.
Thank you for choosing Leader Doors, and we look forward to serving you again in the future.
Warm regards,
Susan George
Head of Customer Services
“Delivered on the date they said, very nice driver helped put them where I needed them. The doors are stunning! Just need to save up to get the rest for upstairs doing to match 😁”
Thank you for your wonderful feedback! We're so glad to hear that the delivery went smoothly and that our driver was helpful. It's fantastic to know that you're pleased with the stunning doors and are considering getting more to complete your upstairs.
If you need any assistance or advice when you're ready to continue your project, or if there's anything else we can help with in the meantime, please feel free to reach out at feedback@leadergroup.co.uk. We're here to support you in making your home exactly as you envision it.
Thank you for choosing Leader Doors, and we look forward to helping you again soon.
Warm regards,
Susan George
Head of Customer Services
Thank you for your positive feedback! We're delighted to hear that the delivery was prompt and met your scheduling expectations, and that you're pleased with the quality of the door. It's great to know that you plan to return for your future needs.
If there's anything specific you need assistance with for your next order or if you have any further feedback, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to ensure that each of your experiences with us continues to be satisfactory.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
I'm very sorry to hear that you've experienced poor customer service. We aim to provide excellent support to all our customers, and it's disappointing to learn that we did not meet this standard in your case.
I would appreciate the opportunity to address and rectify any issues you've encountered. Please reach out to me directly at feedback@leadergroup.co.uk with more details about your experience so we can make improvements and ensure your concerns are properly resolved.
Thank you for your feedback, and I apologize for any inconvenience you have experienced. We are here to help.
Warm regards,
Susan George
Head of Customer Services
“Customer service from leaders courier VIPdelivery is absolutely horrendous . Doors arrived 72 hours after first "guaranteed appointment " with nobody answering phones to talk to . I'd advise don't use these again”
I'm truly sorry to hear about the difficulties you experienced with our courier service and the delay in the delivery of your doors. This is certainly not the level of service we aim to provide, and I understand how frustrating this situation must have been for you.
We take your feedback seriously as it helps us to improve our service. We will address this issue with VIPdelivered Team to ensure that such problems are rectified and do not occur in the future. Meanwhile, if there's anything specific that we can do to make this right for you, or if you need further assistance, please contact me directly at feedback@leadergroup.co.uk. We are committed to providing a better experience and are here to help.
Thank you for bringing this to our attention, and I apologize again for the inconvenience caused.
Warm regards,
Susan George
Head of Customer Services
“I have given leader doors a 5 star review because of the excellent service I received throughout. The lovely doors were delivered on time and on each occasion by delivery men who were extremely helpful and polite. I had very slight damage on one door but with one phone call from the driver the issue was immediately resolved. I have had a lot of work done recently and have ordered items from various companies. The service and quality from Leader Doors has been far higher than the majority of companies I have dealt with. I can only speak for my experience but I would definitely recommend them to anyone.”
Thank you so much for your wonderful review and for awarding us a 5-star rating! We are delighted to hear about your positive experience with our service, from the on-time delivery to the helpfulness and politeness of our delivery personnel. We strive to resolve any issues swiftly, and I'm glad to know that the slight damage to one door was quickly addressed to your satisfaction.
Your feedback is incredibly valuable to us, and it's heartening to hear that we stood out positively among the various companies you've dealt with recently.
If you need further assistance or have more feedback in the future, please don't hesitate to contact us at feedback@leadergroup.co.uk. We're here to continue providing excellent service and quality.
Thank you for choosing Leader Doors, and for recommending us. We look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
Thank you for your positive feedback! We're pleased to hear that you're satisfied with the quality, range, pricing, and delivery of our products. We strive to maintain high standards in all these areas, and it's rewarding to know that we're meeting our customers' expectations.
If there's anything else you need or if you have any further feedback, please feel free to reach out at feedback@leadergroup.co.uk. We're here to help and ensure your continued satisfaction.
Thank you for choosing Leader Doors, and we look forward to serving you again.
Warm regards,
Susan George
Head of Customer Services
