Lead Forensics Reviews

Name: Lead Forensics
Rating: 4.35

4.4 Rating 127 Reviews

90 %

of reviewers recommend Lead Forensics

Company Reviews

Questions

Metrics

4.4

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 7206 7293

Email:

info@leadforensics.com

Location:

4 Old Park Lane, Mayfair, London
W1K 1QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“does not provide enough detailed intel information on the person looking at our site.”

Helpful Report

Posted 3 years ago

Hello, thank you for your review, unfortunately due to data protection we are unable to provide any personal information of site visitors. There are a number of ways that you can identify the right contacts to reach out to, perhaps ask your CSM to run through all those methods the next time you are on a call to ensure you are maximising every area. I wish you and your business continued success and would like to thank you for taking the time to leave a review of your experiences. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“We have been a customer of Lead Forensics for many years now and have always been more than happy with the offering. We have recently added two more websites to the platform. It is a great proactive sales tool.”

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Posted 3 years ago

Hello Gordon, thank you for leaving such a great review, it is always exciting to hear from our clients who have remained with us for so long. We would like to wish you and your business continued success and hope we can continue to provide you with our services in the future. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Excellent tool to manage traffic going to the website. Very insightful info.”

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Posted 3 years ago

Hello Steve, I would like to thank you for leaving such a positive review and wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Excellent logiciel de gestion des leads, avec notamment une segmentation des contacts et des populations, ce qui est nécessaires pour gérer les leads au quotidien. Ce logiciel m'a permis de détecter des projets très en amont.”

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Posted 3 years ago

“Lead Forensics is a great tool for our marketing and sales teams for tracking leads. Would recommend it to others for the same reason.”

Helpful Report

Posted 3 years ago

Hello Audrey, thank you for leaving such a great review, we always enjoy receiving positive feedback about our product. I would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Lead Forensics has given us greater granularity on who and why people are visiting our website - both candidates and clients.”

Helpful Report

Posted 3 years ago

Hello Jane, I would like to thank you for leaving such a positive review of your experiences with lead forensics and wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“excellent support”

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Posted 3 years ago

“Lead forensics is a great marketing tool to ensure that you can track any stakeholders and potential clients to your business.”

Helpful Report

Posted 3 years ago

Hello, thanks for your great review, we always love to see positive feedback from our clients. I would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Helps give great insight into the customer / prospect activity on our website”

Helpful Report

Posted 3 years ago

Hello Jack, thanks for leaving such a great review, I would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“A good tool to use for intent data, I like that it also links to LinkedIn and their website. It also shows which pages the prospect goes onto.”

Helpful Report

Posted 3 years ago

Hello, we would like to thank you for leaving such a great review, it's always amazing to see our clients are finding our product useful. We wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Need to discover more features such as " contacting prospects directly and have contact information no just the phone”

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Posted 3 years ago

“Helpful! I use LF every day. Thanks, Wayne Flynn”

Helpful Report

Posted 3 years ago

Hello Wayne, thank you for your positive review, it is great to see you are finding Lead Forensics helpful. I would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“I like Lead Forensics. It can be very impactful to know if a current prospect has been poking around on our website.”

Helpful Report

Posted 3 years ago

Hello Michael, thank you for leaving such a great review. It's excellent to see you are finding our product useful and we hope this continues. I would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“Would definitely recommend Lead Forensics, fantastic way of seeing what traffic flows to your website.”

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Posted 3 years ago

Hi Ben, thanks for leaving an excellent review! It's great to see you are pleased with our product and we would like to wish you and your business continued success. Regards Jade Marketing Assistant, Lead Forensics

Posted 3 years ago

“no response to billing issue”

Helpful Report

Posted 3 years ago

Hi Victor, I'm sorry to read that you've had a negative experience of Lead Forensics, this is certainly not the experience we would want you to have. Please may I ask you to contact us at digital@leadforensics.com with your business name, and I will have our customer success team investigate the details and reach out to you to see how we can best resolve this matter for you. We are keen to turn your experience into a positive one and so would really appreciate you getting in touch with us directly, so that we can put this right for you. We look forward to hearing from you soon.

Posted 3 years ago

“Spammers. Good companies don't need to spam "potential" customers. Criminals.”

Helpful Report

Posted 4 years ago

“We have used Lead Forensics for some time now and we have seen our lead generation double at least since start up and they continue to grow in numbers. The company and account handlers are pro-active and work hard to keep you optimised and productive. Good product from a good company. Head of Global Business - Reval”

Helpful Report

Posted 4 years ago

“Persistent spammers.”

Helpful Report

Posted 4 years ago

“They are sending me spam emails continuously from various email addresses. Ironically, at the bottom of the email they have this paragraph: As a GDPR compliant company, we would like to explain why you have received this email. We believe that [company name] has a legitimate interest in the technology that Lead Forensics offers. Our research has identified your email address as the appropriate contact within your organisation. HOW COULD THEY HAVE LEGITIMATE INTEREST WHEN I'VE NEVER EVEN VISITED THEIR WEBSITE? They obviously purchase my business details from somewhere. Even better, at the bottom of the email it also says "If you received this email in error or would no longer like to receive communication from Lead Forensics please reply with 'remove'." Except that, when you reply with remove the email bounces back saying the email address doesn't exist... What a joke! If this is how they promote their business, I can only imagine how much good they can do for their clients.”

Helpful Report

Posted 4 years ago

“I was previously a fan of Lead Forensics, having used it for almost two years. However, the value of the software has evaporated recently with a sizeable chunk people working from home (something which many expect to continue). To put some numbers to this, we had approximately 250-300 companies appear in Lead Forensics per month prior to Covid, and in July / August it is looking more like 50. The line from Lead Forensics is that more and more businesses are getting their VPNs put in place, and that they expect this to increase (and I'm sure they will have some stats to back this up), but it is not going to return to the levels of Q1 2020. Will their price change? Well, they've not been happy to renegotiate with me (same price, yet lost 80% of it's value to us) so we've cancelled the agreement. In addition to this, their communication has been terrible over the last few months. Our account manager replied to no emails between April and June, finally getting back to us saying that there had been an issue with their system (their invoices and emails from accounts team worked pretty well). They are going to have to be far more flexible than they currently are being moving forward. I never really write reviews, but the way Lead Forensics have handled the last 4 months has left a bitter taste. They have certainly lost an advocate of their product due to their hard position they've taken and poor comms.”

Helpful Report

Posted 4 years ago

Lead Forensics is rated 4.4 based on 127 reviews