Lead Forensics Reviews

Name: Lead Forensics
Rating: 4.34

4.3 Rating 125 Reviews

90 %

of reviewers recommend Lead Forensics

Company Reviews

Questions

Metrics

4.3

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 7206 7293

Email:

info@leadforensics.com

Location:

4 Old Park Lane, Mayfair, London
W1K 1QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware!!! Not for Local/Mom & Pop type Businesses If you are a small local type Mom and Pop business,This is not for you!!! In theory it is great HOWEVER.. the downside was only revealed to me AFTER being LOCKED INTO a 1 year contract. They only send you leads that come from a certain type of IP address, either Static of Dynamic I'm not sure, but the point is if you are looking to get solid local leads, more than likely the local people who are searching for you don't have that, lets say "Commercial type" of IP address. Example: I have a Restaurant Equipment company in Las Vegas and my goal was to procure local b2b type of leads from people who are opening a restaurant, remodeling, etc. The problem is that most people do work off their laptop that isn't linked to any business name therefore there isn't a lead.Only, corporate type restaurants that have a corporate location and pay "Karen" to look up a price for something on the internet which is most of what I got. All leads that didn't do me a bit of good from all over the country, which I found weird. very rarely did local leads I was in search of ever appear in my dashboard. And its up to you to cold call from there as they want to charge you more money to get a name for the person you want to contact. I am not a review writer at all for anything but I feel very slighted that they lock you into a 1 year contract, and this is NOT a cheap service. The people that onboarded me were all very nice and I don't have anything bad to say about anyone there but they should have known when we first started talking about me joining as I explained my business model and what I was trying to achieve out this that this service was not for me. But they are salespeople, Nothing more. I'm sure it is a great tool for a national corporate structured business. But if you a a small mom and pop local guy I would strongly tell you to spend your marketing dollars elsewhere.”

Helpful Report

Posted 4 years ago

“Pushy Sales Team.... Don't be fooled by the sales team... I did write a review on Google, but I have noticed that mine and many others have all been removed due to the nature of the poor comments that had been made from the service we had been given. I signed up less than a year ago for the service. The sales team did their job and pushed and pushed, telling me how wonderful the software was and that it could potentially deliver me, new clients, every month. So I signed up for 12 months. A week later, they rang and asked if everything was good and that they would like to get me onto the referral and partnership programme, even better, but then it went very wrong.... Constant, relentless, personalised spamming. For month after month after month after month. within a few days, 3 people had contacted me from different departments asking me to do lots of different things to sign up to be a partner, this took over an hour on the phone, then there was a problem with the digital signature, and this had to be changed, this took another 2 weeks to sort out. All this after just signing up as a new customer. I was then called again by Lead Forensics who asked if I would like to trial the software, not even aware that I had indeed, already signed up as a new client, this went on for weeks, being called week after week with the same process. In the end, I got annoyed and spoke to their customer service manager and said that I would be cancelling my contract due to the poor level of customer service. After a while, the calls stopped, but the damage had already been done. Every month thereafter, I was called to see if all was OK, in fact, it was not ok, but I now have no time to spend on lead forensics. I think they mean well, but it's forced, not sold. What you get from Lead Forensics is reverse IP tracking showing some of the big companies in the UK and Worldwide. OK that's great, but try and get through to the decision-makers! You can't. 85% of the businesses looking at our site were outside of our allocated sales area which I assume, Lead Forensics knew from the trial and the data that was 'made' available to us. Waste of money, waste of time, waste. I spent £225+VAT a month, and I wish I hadn't bothered. Will I be renewing, no chance! Oh, and after all of this, I get a call from someone else at the company a few days ago, to say that the person who sold me this contract was no longer working for the company. This sums up the whole way I feel about Lead Forensics. BUYER BEWARE!”

Helpful Report

Posted 5 years ago

“Whatever you do - DO NOT sign up to Lead Forensics. We used this for around 5 months and then got absolutely no business from it what so ever. We then asked to get out of the 'contract' which was supposedly for 12 months. We were told that we are in contract until November - another 11 months as they gave us 3 months free. So £400 per month for 11 months = £4,400 when we told them repeatedly that the reverse IP tracking is not working for us. When you want to cancel they get their 'cancellations' team to try and persuade you that the last 5 months were just an anomaly and that the system really does work - LIES. Just like when you try to cancel car insurance you get through to that annoying department to try to tell a business owner that this software will work, when i have 5 months and £2,000 spent previously that it is not suitable for us and we want out. If they would have cancelled the contract then, this review would not have happened. What you get from Lead Forensics is reverse IP tracking showing some of the big companies in the UK and Worldwide. OK that's great, but try and get through to the decision makers! You can't. Moreover the issues of it not working for us, the massive issue is that we repeatedly told them that we want OUT of the 'contract' as we had spent £2,000 on their service with absolutely NO return on investment. Whatever you do, do NOT sign up to these crooks. If it doesn't work, you are stuck with it. We now have had court letters as i refused to pay and now we are going down the legal route. Again, my advice is do not use them. There are many other reverse IP tracking companies out there who offer NO contracts, of which i wish i had done my research. You have been warned.”

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Posted 5 years ago

“Be careful, once signed up they won't release you even if you don't use their system. Disgraceful company with no ethics. Would give them 0 stars if I could. After explaining to the CS team that 8 months in we haven't even used the system once, all they offered was a buy out of contract option, asking for £600+ upfront payment to end the contract. Avoid this disgrace of a company.”

Helpful Report

Posted 7 years ago

Lead Forensics is rated 4.3 based on 125 reviews