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Lee Longlands Reviews

4.0 Rating 63 Reviews
75 %
of reviewers recommend Lee Longlands
4.0
Based on 63 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
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Anonymous
Anonymous  // 01/01/2019
Lee Longlands delivered our sofa and dining table. David, Frank and Sam were the delivery men. They were polite and profesional, making sure to care for my floor and furniture. I had an small issue with my dining table but David was reasuring and explained it was adjustable, he showed me how to do it myself. Al three were informative and fun making the whole experience fun and pleasant.
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Posted 3 months ago
Thank you Frank & David, nothing was too much trouble for this team. A credit to Lee Longlands. To be honest from the start of purchasing my furniture to delivery has been a great experience. They kept me informed every step of the way. They called me in the morning of our delivery to give me an estimate of delivery time (which they met) David & Frank were polite and kept all areas clean. Thank you for meeting our delivery date (just before Christmas) have a great one
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Posted 3 months ago
excellent service . Richard and john are very good and help full
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Posted 3 months ago
very good service received furniture well within time stated the delivery guys were very good took all wrapping away would definitely recommend
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Posted 5 months ago
Very helpful staff Fran Hayward found a unit that fits beautifully in a awkward corner although not on display. The delivery team were perfect thank you. Richard and Will.
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Posted 6 months ago
I bought 6 dining chairs from Lee Longlands about seven years ago. They were pretty expensive (approximately £200 each). I’m really disappointed with the quality. They were not leather but synthetic. We have rarely used them and they have over the last year started to completely peel away. Large sections of the synthetic material have come away exposing the foam underneath. The only option is to try and make some covers for them as they are too expensive to just bin. I wish had bought chairs elsewhere. If you buy from Lee Longlands, I’d recommend some kind of insurance as they probably won’t last long term.
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Posted 6 months ago
Just had Frank and Dylan deliver 2 chairs for us. They could not have been more pleasant, cheerful and considerate. They unpacked the chairs, let us check them over then carried them into the conservatory for us. A1 service and staff Thank you
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Posted 7 months ago
We had another delivery today - this time our mattress . Don’t think I’ve ever had such exemplary service from any other company. Great communication and come in allotted time slot - delivery guys friendly, helpful and totally professional. Highly recommend Lee Longland.
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Posted 7 months ago
Excellent service, delivery team arrived promptly, very polite, we are very pleased with the chairs and foot stools, we will be back! Mr & Mrs Lines, Rugby
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Posted 8 months ago
Excellent service, delivery team arrived promptly, very polite, we are very pleased with the chairs and foot stools, we will be back! Mr & Mrs Lines, Rugby
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Posted 8 months ago
Delivery Drivers Richard and Will were perfect delivered with no fuss arrived on time nothing to much trouble with a difficult area to deliver to
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Posted 8 months ago
Delivered on time by Mark and Adam, placed with care and advised to inspect before signing for the chair. Very polite and respected our property, will certainly be recommending Lee Longlands👍😊
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Posted 9 months ago
Richard and Frank delivered my sofa and chair well within the time frame. Very professional and friendly. Couldnt fault them thank you.
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Posted 9 months ago
Mark, Adam and William delivered our divan effortlessly, on time and with the usual expertise we have always had from Lee Longlands over many years. They’re simply the best!
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Posted 10 months ago
Frank and Mark were the two people who delivered our new couches today. They were extremely friendly, hospitable and caring when bringing the furniture into our home. Well done guys you’re a credit to the industry.
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Posted 11 months ago
Well done Will & Frank you did a brillliant job trying to take our superking mattress upstairs as it was very heavy & hard work. Many thanks to you both
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Posted 11 months ago
I had two men deliver my new bed. John L and David. Very polite and lovely and chatty. Efficient and friendly. Had the phone call to give a time scale for delivery - much appreciated 11-1pm. They arrived just after 11.15 and gone by 12.00. Brilliant. Will use Lee Longlands again. Thank you.
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Posted 1 year ago
Friendly and professional service.
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Posted 1 year ago
Excellent delivery service from Frank and Adam Installed our new chair and removed the one to be replaced in an efficient manner and were more than happy to answer any questions. Both guys were very polite and a Credit to Lee Longlands.
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Posted 1 year ago
Disgusted with this company. We purchased their Annabella sofa, after waiting ages for it, it was clear within a few weeks that there was a manufacturer fault with it as the legs were all different lengths. After 6 months we eventually got a replacement and this within a month started to sag even though the description says "Seats with no sag spring", by four months this sofa was unbearably uncomfortable. Even more so for me with Psoriatic arthritis and Fibromyalgia. We obviously knew from the previous sofa we'd had for 6 months that this wear wasn't usual. So after complaining we eventually got someone out who has said this wear is usual so they are refusing to help. How can a £3k sofa be sagging to the point of being able to feel the wood frame normal and within months. Especially as I said it didn't happen on the one before. Disgusting customer service and I will avoiding them like the plague and advise others to do the same.
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Posted 1 year ago
Lee Longlands is rated 4.0 based on 63 reviews