Lee Longlands Reviews

Name: Lee Longlands
Rating: 4.00

4.0 Rating 63 Reviews

75 %

of reviewers recommend Lee Longlands

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4.0

Based on 63 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

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Lee Longlands 5 star review on 9th September 2020

Liz Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a delivery today of a sofa and two chairs. J and B arrived during our slot. The furniture was difficult to get into the house but they were cheerful and helpful at all times. Heroes actually. All packaging removed and taken away. Very polite but friendly. Excellent job.”

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Posted 2 years ago

“Thanks for such a good service 5 star service , helpful and jolly Thanks to Jonathan and Lee”

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Posted 2 years ago

“Pre - delivery phone calls received and delivery took place on day stated. On Monday 30th May 2022 we received a call from delivery team would deliver between 12 noon and 2pm - they arrived just before 12 noon. Richard and Alan were superb - just got on with the job and placed the 3 piece suite in position and were gone before 1pm. Very happy with the care and attention from Richard and Alan for our home and delivery of the suite. Thank You - Trevor Harker”

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Posted 2 years ago

“Had a delivery of furniture today Tony and Mark were efficient polite and respectful of my property Well done 👍”

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Posted 2 years ago

“Very good service and respect from delivery duo Tony & Mark.”

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Posted 2 years ago

“Amazing team here and made buying a sofa a great experience a special thank you to Leo the assistant manager. Look forward to enjoy the sofa when it arrives thanks again keep up the great work.”

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Posted 2 years ago

“Mark and John K just delivered my new chairs. They came within the 2 hour slot given and I was able to move the delivery date a week later than the date emailed due to work commitments. The chairs were unboxed and the cardboard taken away - they left the plastic on for me - at my request as the living room ceiling is about to be plastered and painted - but I look forward to the unwrapping them. Great and friendly service from store to delivery and Fluffy the snake even came out of his hide to say hi as the guys were fascinated by him. Thanks.”

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Posted 2 years ago

“Mark and John K delivered and fitted my sofa when I was told they would be at my property they took all the rubbish and left me with a very comfortable settee It was not there fault but it was not delivered in the time when I ordered it but with the Virus that was around the world I can't really can't complain about the time to have the ordered delivered”

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Posted 2 years ago

“Prompt telephone call leading to prompt delivery. Thank you Frank and John for your excellent service. Lee Longlands deserves five stars from start to finish. It was worth the wait for two beautiful chairs. Where else but Lee Longlands could you order furniture and end up talking about dogs!”

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Posted 3 years ago

“Tom and Will fitted our ottoman bed last Thursday and did an excellent job. Just waited a month for delivery which was a long time.”

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Posted 3 years ago

“Both tony and mark were very professional very good service”

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Posted 3 years ago

“I would just like to thank Cameron for his 100% Customer services at the Kidderminster Branch. There was no hard sell at all & he made the time to serve us each time we have been in. We've dealt with Cameron from June 2021 buying a sofa which got delivered in October. We are still waiting for our lamp which Cameron again is dealing with & a sideboard to come in December. Thanks Cameron for making the whole experience a lot less stressful than it needs to be.Mr & Mrs Ian & Rach Powell”

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Posted 3 years ago

“Firstly, delivery guys Mark and Tony - fabulous. Went above and beyond. Excellent job chaps, ty!! Gorgeous sofas ordered. Top quality with beautifully thick leather. Worth the wait (obvs crafted pieces so reassuring they weren’t a rush job). Happy customer here 😊”

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Posted 3 years ago

“Very professional in there job and so helpful in displaying our furniture”

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Posted 3 years ago

“Had a small issue with an item. Sorted without any problems and delivered by the delightful Richard and Matt! They were extremely polite and friendly! The delivery people are always fantastic and overall the service from Lee longlands is always outstanding”

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Posted 3 years ago

“Both members of staff in the Derby store were more than helpful. Told them we were moving, not a problem and would deliver to our new address. Even took the dining chairs downstairs to check they were suitable for the dining table we were to purchase. Would definitely recommend as polite and helpful.”

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Posted 4 years ago

“Hi delivery guy's very polite and helpful. Very pleased with the service of Richard & matty, Thankyou guys.”

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Posted 4 years ago

“Very happy with the service we got from kay bird in derby lee Longlands absolutely fantastic the suite was delivered earlier than expected fabulous service”

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Posted 4 years ago

“Great service and delivered before the expected date! The sofas look beautiful. Matty and John who delivered the sofas, were lovely and efficient! Setting up all the sofas and clearing up the packaging in record time. Top fellas”