Leisure Outlet Reviews

“ Still have not had a refund nearly a month later!! Awful company. ”

“ They refused to offer any kind of refund they would only substitute things with vouchers which meant that we were still tied to their incompetence. ”

“ Sold us a damaged pop-up gazebo, pull rings baldly damaged they look a mess. Asked for a refund but they will not give us one as the gazebo will still do it's job there replie was to us Could have bought a second hand one in better condition What a joke. So no refund. ”

“ Terrible customer service after air awning bladder leaking and no replacement available until 5 months after the leaking item. Just passed from pillar to post on the emails no answer on the phone. Request for refund totally ignored. The worst online company I have ever dealt with. Stay clear do not send any money you will regret it. ”

“ I ordered a canopy from Leisure Outlet and it still hasn't arrived after many attempts to call them lines are always closed 14 emails later I'm still waiting a refund waist of space read reviews before buying from this 2 bit scum company ”

“ Please dont use this company, i ordered an awning over 4 weeks ago, delivery was about 4 days but still i have nothing, had to use motorhome on our holiday without the awning so for a family this caused a lot of logistical nightmares, they kept offering alternatives which would not fit the motorhome, i have asked 4 times for a refund but they seem to have gone deaf, disgraceful customer service ”

“ Please don't use this company they wont refund me £287.31 for a item that is not fit for purpose. please read all the bad reviews I wouldn't want anymore people to fall foul of this company ”

“ I receieved an email 5 days after my order stating that 3 items out of 6 (not the T-Rolls) were out of stock and that they were sorry and would refund. ”

“ I emailed to cancel and asked for refund. ”

“ Never arrived chased AGAIN!!! And was greeted by a rude man on the phone who for some reason couldn’t understand my frustration!!! Arrived few days later WRONG COLOUR AGAIN AND WAS SECOND HAND DAMAGED!!! By this point I was done!!! One upset little girl and angry mum I demanded refund a d they could have the damaged bike back. ”