Lenwell Reviews

Name: Lenwell
Rating: 4.33

4.3 Rating 1,812 Reviews

86 %

of reviewers recommend Lenwell

Company Reviews

Questions

Metrics

4.3

Based on 1,812 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01582 616263

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You discriminate against disabled people asking for 6 months rent in advance. It's not stated in you're advert so you are breaking the law. Ask to view properties you don't get back. Absolutely appauled at how agents deal with queries on renting places you advertise.”

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Posted 4 years ago

“The rudest customer operator I've ever spoke to. Called me in the morning , I told them they have to speak with my wife , gave them my number , then in the afternoon I'm getting again a call. I'm explaining nice and calm that they need to speak with my wife as I am driving and she know anyway all the details to receive the answer from an angry lady : "You know darling , I don't have the time to call her , she has our number and she can call us". Then my wife called her and she wouldn't even let her speak , again rude and angry, really poor service. If you don't like your job, just quit it.”

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Posted 4 years ago

“Kept in hold and droped after a while.”

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Posted 4 years ago

“The woman that answered was extremely rude and condescending!!She didn't let me talk and at the end hung the phone.I would recommend her to take a vacation if she is frustrated not talking to people like s..t!!”

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Posted 4 years ago

“Feel so discriminated because of my disability been on benefits but have more than enough to pay rent etc. I've worked since the age of 19. I'm 49 years old. Only stopped working in 2016 due to stroke etc. My benefits are guaranteed. This kind of discrimination should not happen. I'm renting at the moment always paid rent on time keep flat immaculate. Why are disabled people tarnished and those on benefits with the same brush as those who don't pay in time. So unfair.”

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Posted 4 years ago

“The flat was listed as ‘pets considered’ when I asked about my dog, I was told that pets are prohibited! Waste of my time. Despite saying I had a dog, she asked me about viewing the property while ignoring my inquiry about whether the landlord would accept my dog.”

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Posted 4 years ago

“Not having all details described on what's needed and how much to be earned very unhappy with the service and”

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Posted 4 years ago

“Waste of time .”

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Posted 4 years ago

“The person”

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Posted 4 years ago

“Repairs outstanding for weeks putting my health at risk”

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Posted 4 years ago

“Rude and very selective”

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Posted 4 years ago

“Likes to discriminate people on low income”

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Posted 4 years ago

“Today Michelle give for me appointment to see Waterloo Road. Property is on 3rd floor but I go there no one was there I called them to say I'm outside of the property and I speak with Michelle she said I cancel the appointment without sending me email or text message I will she don't do it with someone else”

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Posted 4 years ago

“It feels they are in a rush or i called them at a bad time always trying to end conversation and giving short answers”

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Posted 4 years ago

“Is this your own law that I have to work 3 years as self employed to rent a house. ?”

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Posted 4 years ago

“Very rude people”

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Posted 4 years ago

“nothing”

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Posted 4 years ago

“Every time we called, a different response and answer was given. Very very off putting.”

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Posted 4 years ago

“Not good”

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Posted 4 years ago

“I had a call.in the morning when i was working and couldn't answer, i called back after a while and the person who cslled was busy at the time snd they told me she would cdll back later and they never called again.”

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Posted 4 years ago

Lenwell is rated 4.3 based on 1,812 reviews