Leonard Buildings & Truck Accessories Reviews

Name: Leonard Buildings & Truck Accessories
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,052 Reviews

81 %

of reviewers recommend Leonard Buildings & Truck Accessories

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leonard’s installed running boards on my 2018 Nissan Murano. Great job! Guys are all very professional.”

Helpful Report

Posted 5 years ago

“The building is absolutely great great quality great construction I loved it delivery is a joke I took multiple multiple times and then saying they were going to show up and then didn't and then didn't cancel call reschedule nothing they just weren't there until I called after I called multiple times the guy finally showed up the day after this is my only complaint getting it to your house was a nightmare but the building was great”

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Posted 5 years ago

“Very Helpful and also found the equipment I was wanting! Great Service!!”

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Posted 5 years ago

“Recently had a bull bar and a set of lights installed at Leonard Buildings and Truck Accessories. They did a great job with the installation and the cost was reasonable.”

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Posted 5 years ago

“Customer service at the time we were deciding on a bed cover was excellent. Lots to choose from. When the chosen bed cover came in it was quickly installed. We love it.”

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Posted 5 years ago

“The topper looks great. Great paint match. There was some confusion about a lock that I had ordered which I had to, unexpectedly to me, pay extra for and bring my truck back in to have installed three weeks later. The topper also leaked which I had to take it back to have it repaired. Overall, for the money I spent (about $2500) on a topper I wish the process had been smoother and less stressful.”

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Posted 5 years ago

“I love my trailer! It is just what I hoped it would be.The customer service is great!”

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Posted 5 years ago

“Really wish I would have been told that a 12x16 building is measured off the eaves and not the actual outside dimensions of the building. Probably would have bought a larger building. Trades?”

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Posted 5 years ago

“To be honest I'm not sure what kind of rating to give. The Staff is very friendly and somewhat helpful; however, we placed an order on 01/30/2019 for a shell for our 2018 Colorado truck and we were told that color matching was not a problem. It is now 05/22/2019 and we still don't have the shell because they cannot seem to color match it. The shell has arrived 3 times the wrong color. We have been continually told by staff that they are waiting to hear from Leer. However, nobody is keeping in touch and informing us of what to expect or what is going on. The last time we stopped by Leonard the shell was still sitting on the lot, 3 weeks after the last repaint, waiting on a decision from Leer; however, nobody called to tell us that. Had we not stopped by, I believe that nobody would have called us. We were told at that time we were waiting again to hear from Leer. We are currently at a loss as what to do. I believe that if the staff at Leonard would keep us informed, it would not be so frustrating. We are going to give it another couple of weeks and see if we hear from anyone. So we'll see.”

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Posted 5 years ago

“Great people work here”

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Posted 5 years ago

“Very nice guys”

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Posted 5 years ago

“My shell looks great and the install was timely.”

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Posted 5 years ago

“Scott and his crew are awesome.”

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Posted 5 years ago

“Very helpful 👍”

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Posted 5 years ago

“The gentleman that delivered the building was very professional, friendly and prompt.”

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Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

“Bought a special order shed from Leonard, had a few issues with delivery & setup but the team at Leonard worked hard to make it work for me. Seems like a good quality building. Great price.”

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Posted 5 years ago

“Awesome”

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Posted 5 years ago

“They are just wonderful!!”

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Posted 5 years ago

“We purchased the chicken coop last fall and it was delivered on time and is what we were expecting. Leonard went above getting the coop in a tricky area, leveled and ready to go. Great service and great product!”

Helpful Report

Posted 5 years ago

Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews