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Leonard Buildings & Truck Accessories Reviews

4.3 Rating 1,052 Reviews
81 %
of reviewers recommend Leonard Buildings & Truck Accessories
4.3
Based on 1,052 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Leonard Buildings & Truck Accessories Reviews

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

Write Your review

Anonymous
Anonymous  // 01/01/2019
Just had another excellent experience with Leonard truck supply in Conway South Carolina. They installed airlift 5000+ on my 2012 Dodge ram 2500. Excellent job on the install. Install was neat clean and timely. Very professional and knowledgeable as well as friendly. Excellent job. Highly recommended!!
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Posted 4 years ago
We purchased a 5x8 enclosed trailer from the Shelby, NC location. The two gentleman who helped us went above and beyond! We bought the trailer sight unseen because we know the quality of Leonard products. Everything about our experience was professional and courteous. They went out in the heat and hooked up the trailer, helped with all the accessories and explained details about the trailer very well. They were so kind, that we bought a set of weather tech floor mats that we never planned to buy. Great customer service and highly recommended.
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Posted 4 years ago
We had a great experience with Leonard building. The whole staff was amazing. Thank you Scott for having our shed delivered earlier than expected Johnny the Delivery driver was great Amazing watching him move the shed into place thank you all. Great job
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Posted 4 years ago
We have brought 2 buildings from Leonard and we love them, the staff is always friendly and helpful. Great value
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Posted 4 years ago
I am fully satisfied with the service provided when purchasing my truck bed cover. Helped me understand all my options and match to the need I described. Cover was installed and I was given step by step instructions how to use it. I will be a repeat customer.
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Posted 4 years ago
I had an issue with my service at the West Columbia, SC facility a month ago. I spoke with Ken, the manager there. He personally called me, listened to what I had to say and took care of the issue. He is a man of his word and provides excellent customer service. Great management and I will trust this company again.
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Posted 4 years ago
I just like to say that this location in Burlington North Carolina for Leonard's Buildings & Truck Accessories is one of the top places I've ever been to. The hospitality and the knowledge of all products is just astounding the manager Maryn Takacs is the the most amazing person.... and fast I have never seen such an awesome person she is great!!!!!
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Posted 4 years ago
I had a great experience buying a trailer from the folks at Leonard. I would definitely go there again.
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(238) - Posted 4 years ago
Recently purchased a building. Had a roof leak which was repaired. The electric was installed incorrectly. Overall, very satisfied with the structure.
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(238) - Posted 4 years ago
The team at the Fayetteville Leonard store on Raeford Road did an awesome job! From the start of the process of purchasing my new 100XR camper shell, Brad openly spoke of the different options available and their uses for each feature. Once the order was placed, he kept me updated. He kept me up to date throughout the entire process including when it went into production at Leer and when it was completed. His expertise, knowledge, and customer service goes above and beyond. The install went flawlessly once my camper shell arrived promptly. I would recommend Leonard to anyone looking to buy a camper shell for their truck.
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Posted 4 years ago
Very pleased with my 5×10 utility trailer. Solid well built and sturdy. Great customer service. Only had 1 issue since I purchased 2 yrs ago. One turn signal would not work. Stopped by the shop in Wilson, NC and the teammate stopped what he was doing and found a ground wire bolted down incorrect. 3 min. and on my way. GREAT.
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Posted 4 years ago
awesome place to shop!!! love dealing with these guys!
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Posted 4 years ago
GreatExperience with Brad andAlex,they were very helpful and on the one with getting me the trailer I needed,outstanding work performance and getting me on the road safely.
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Posted 4 years ago
it has been a long time since i have had customer service that i am proud to brag about but, this team in Burlington NC has my respect and loyalty for the services they gave me. it is refreshing to experience the hard work and dedication to doing a good job that this team displays in all aspects of their work. they provided top notch service to out fit my 2020 chevy truck with the accessories i needed, got the parts in and installed exactly to the schedule i was provided at the time of purchase which was pretty quick in my opinion. they have upgraded my trailers also,with the utmost care and attention to safety and function. i had a need for urgent trailer repairs recently. i needed to deliver equipment to one of my work crews out of state in order to keep them working but, my trailer had electrical issues. i called Marin , she put me on the phone with Wes , told him how i was in a tight spot and in less than an hour my trailer issues were resolved and i was able to make the delivery and keep my men working and the project moving forward. this was a huge deal to my company as they saved us several thousand dollars in down time and my crew working so they could get full week in and not have a short week on their pay checks and that is a big deal to us. the team at Leonard moved on this fix quickly, did a great job on the trailer and made a real and positive impact on several families. i am now and will continue to be their customer and supporter of their work and dedication. thank you team Leonard of Burlington NC. Call them you will not be disappointed.
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(133) - Posted 4 years ago
Dealt with Leonard Truck accessories in Winston-Salem. They all were very nice, professional and completely helpful. They really seemed to take an interest in what they were doing for me and all my work with the after market components I put on my truck came out great! Will use them again if I need anything else done on my trucks.
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Posted 4 years ago
Great job and they delivered a great product today on my new pilot Product was ordered and they would call when it came in They did that Telling everyone about them
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Posted 4 years ago
Took over 30 days to get my wiring harness. Many excuses why it never got delivered. Trailer is Great.
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(118) - Posted 4 years ago
Great job, atmosphere and quality of work. Purchased a large pizza for the group
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(660) - Posted 4 years ago
Shed built to specs and delivered on time. Simple ordering process and good workmanship and materials.
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(665) - Posted 4 years ago
Joel, thank you for purchasing a Leonard shed! Our sheds have been built in our Mount Airy, NC location for nearly 60 years, and we are the experts! Leonard is also an experienced provider of the best trailers and truck accessories in the southeast. We appreciate this review and look forward to seeing you here again!
Posted 4 years ago
Thank you to Ken the Leonard representative for personally coming to my home to fix my problem!! He was very respectful and apologetic!! I will shop with Leonard again!! Thank you!!
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(231) - Posted 4 years ago
Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews