Leonard Buildings & Truck Accessories Reviews

Name: Leonard Buildings & Truck Accessories
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,052 Reviews

81 %

of reviewers recommend Leonard Buildings & Truck Accessories

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought storage shed at good price. The problem I had was getting it delivered. Was scheduled to be delivered on Thursday, it wasn’t, then told it would be Saturday, it wasn’t. Was told delivery person quite. It finally was s delivered on Monday, delivery men were polite, professional and apologized for my problems. Leonard gave me some compensation for all my trouble. So even with my issues, I feel Leonard did pretty good.”

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Posted 5 years ago

“The service and the cover I bought was excellent.”

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Posted 5 years ago

“Very happy with my new accessories that were added to my truck. Guys there were extremely friendly and professional. Would recommend these guys to everyone that need truck accessories. Thanks guys!”

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Posted 5 years ago

“Delivered work on time and complete as stated.”

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Posted 5 years ago

“Very efficient and well run business”

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Posted 5 years ago

“Exactly what I needed!!”

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Posted 5 years ago

“Happy with there service.”

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Posted 5 years ago

“Great experience. Truck was ordered and arrived on scheduled, installation was well done all service was professional”

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Posted 5 years ago

“Exactly what I expected.”

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Posted 5 years ago

“Mostly very high quality... although hard to do some grinding to get roll up door to work”

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Posted 5 years ago

“Super nice people, got my mini sage brush shed the same day!”

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Posted 5 years ago

“Fast and friendly service.”

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Posted 5 years ago

“Very professional and easy to work with.”

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Posted 5 years ago

“Ease of financial assistance and availability of in stock trailer”

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Posted 5 years ago

“I purchased a camper shell from you guys and had terrible customer service.I dropped my truck off at 12:30 as planned by the manager alex. Was told it would be ready in an hour to an hour in a half. 2hours goes by and i hadnt heard anything, so i called. Alex told me his semi truck came in and he had to stop working on my truck because of that. He told me it would be another 45 minutes. Another hour and half goes by and i still had not heard anything so i drove back to the store. My truck is parked up front, with the camper shell installer, dirt and glue all over it (i washed my truck the night before install). The alignment to door was off causing the door to not lock, and the wiring was to my tail light and not my battery as discussed prior to install.they also scratched my truck after making a big deal to document any scratches on my truck before the install. They attempted to half ass fix it by buffing the scratch out. It is now barely visible but you can still feel it in the paint. They did correct the wiring and the alignment. I am completely appalled by the fact alex tried to blow off fixing the scratch on my truck by not contacting me as planned to have it fixed and when i called him it took me two days to get him to finnally call someone to throw some wax on it and essentially just try to cover the scratch up. The scratch has still not been fixed properly and im completely appalled by the horrible customer service.”

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Posted 5 years ago

“Service when available very poor no rhyme or reason waited months on an order got no response to repeated calls had to make repeated visits had to settle for damaged unit at small reduction in cost it leaks I got screwed and no kiss For the unprofessional treatment I endured it should have been Free FREE and New”

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Posted 5 years ago

“Strut for my lid not strong enough to hold the lid in the full open position this reduces my clearance for stowing gear”

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Posted 5 years ago

“I bought a almost 4K trailer brand new not long ago the lights don’t half work I try to set a time up to get it fixed but won’t get the call returned, had a tire replaced the second day but they put a different style tire and still haven’t called for the correct one thevtrailer is nice just need the few things corrected”

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Posted 5 years ago

“great job of installing my new Lear Tonneau Top. Thanks!”

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Posted 5 years ago

“Called in the morning. Stopped by in the middle of the afternoon. Everyone was great. I left with new trailer with wheels changed. Perfect transaction.”

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Posted 5 years ago

Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews