Leonard Buildings & Truck Accessories Reviews

Name: Leonard Buildings & Truck Accessories
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,052 Reviews

81 %

of reviewers recommend Leonard Buildings & Truck Accessories

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a shed to be able to hold all the stuff I had in the pod that was in the yard. I had a deadline to have the pod out of the yard and shed it. It all worked out for me in time. They are great and product is exactly what I needed.”

Helpful Report

(668) - Posted 4 years ago

“Store manager went to great lengths to work with me to decide on a cover type for my truck. Eventually bought the Decked system and since it had to be ordered and I had a trip to take to Vermont they temporarily installed a fold back cover so my stuff was secure. I will be making future purchases to outfit my Takoma.”

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(652) - Posted 4 years ago

“Merchandise kind of pricey compared to on line but wonderful staff beautiful accessories...”

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(115) - Posted 4 years ago

“Love the camper shell I purchased for my husband”

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(114) - Posted 4 years ago

“I have been to the s Richmond store several times and they are always helpful.”

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(659) - Posted 4 years ago

“Very nice and efficient over phone. Time frames were given and upheld. Building is very nice, but more expensive than I had anticipated. I was told, however, the buildings were a newer models now. Overall, great first impression.”

Helpful Report

(450) - Posted 4 years ago

“Great staff. Quality products.”

Helpful Report

(104) - Posted 4 years ago

“I bought my husband a trailer for a surprise. My experience was great! I knew what I wanted and Ken was great to work with. He quickly put the box that I wanted on the front and I was ready to go in less than 30 minutes. I definitely would recommend Leonard's.”

Helpful Report

(116) - Posted 4 years ago

“They manufactured and delivered a really sound quality shed for big red mower. Done quickly and at the stated price. Worked very well with us.”

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(660) - Posted 4 years ago

“Very pleasant I will buy from them again hopefully very soon, another trailor. Thanks, Georgia Bradshaw”

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(125) - Posted 4 years ago

“Doing business with the Winchester va store was easy”

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(665) - Posted 4 years ago

“Recommended by a friend and was treated very professionally i will definitely keep them in mind for any future truck accessories.”

Helpful Report

(235) - Posted 4 years ago

“Shed was placed exactly where requested but a poor job was done in leveling it in place. Painting of the shed was also very poorly done. Very thin in many places. Overall disappointed with the purchase.”

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(127) - Posted 4 years ago

“Dealing with Wilmington Leonards has been a great experience over the years of purchases . that is why I'm a repeat customer. Thank you Leonards.”

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(125) - Posted 4 years ago

“The service was very good. I am still waiting for the drop don window they were supposed to install that I paid for already. That is going back over 1and 1/2 months ago. I would love to see it come in and be finished with the job.”

Helpful Report

(234) - Posted 4 years ago

“I have been ordering from the Greenville location for years and always have a Five star experience. These guys are awesome, helpful, and they call me with regular updates on my order. Just bought a trailer this week and they got all the paperwork done and got my trailer to the location the next day!”

Helpful Report

(124) - Posted 4 years ago

“I recently purchased a Leonard enclosed trailer from the location in Winchester, Virginia. I think it is a great product at a great price. My sales person was very pleasant and took the time to listen to my needs and did not try to oversell or push me to buy more than I needed. I have had a lot of compliments on my trailer and I told everyone how pleased I was with it and how well I was treated. You guys have all my business from now on and I will definitely keep recommending people to come to you guys.”

Helpful Report

(665) - Posted 4 years ago

“Great service, install and timeliness. Satisfied, no complaints.”

Helpful Report

(238) - Posted 4 years ago

“Everyone was very polite and professional. We made our order and when it came in they called us and they installed the product. No problems at all.”

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(661) - Posted 4 years ago

“Just bought a truck cover for my new Dodge Ram. Very satisfied with the service I received and the quality of the merchandise. Friendly staff, will definitely use this company again.”

Helpful Report

(123) - Posted 4 years ago

Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews