Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 903 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏”

Leon Cycle Australia and New Zealand 5 star review on 16th September 2020

Helpful Report

Posted 4 years ago

Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛

Posted 4 years ago

“Excellent service, excellent bike.”

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(Australia) - Posted 2 days ago

“Great service. Needed to get a battery for my Ebike in a hurry and they could not have been more helpful Highly recommend”

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(Australia) - Posted 4 days ago

“I'm still waiting for my bike”

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(Australia) - Posted 1 week ago

“Part ordered was the one delivered. Great service”

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(Australia) - Posted 2 weeks ago

“Parts arrived on time and at a reasonable price!”

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(Australia) - Posted 2 weeks ago

“Everything was good except the rack didn’t come with bolts which is big inconvenience for me. I emailed you and was told if you had some bolts you would send them to me for free. Not helpful, I now have to drive an hour to the hardware shop or wait till I’m in town again. People should be informed of this before purchasing your product.”

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(Australia) - Posted 3 weeks ago

“Always helpful, had the part I needed, and delivery was timely.”

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(Australia) - Posted 3 weeks ago

“Needed some new keys which weren't in stock. They emailed me when they arrived and went and picked them up. A great team and very helpful.”

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(Australia) - Posted 3 weeks ago

“My bike's charger went on the blink recently so I sent in my daughter with both the charger and battery to make sure that it wasn't the battery causing problems, and they were able to confirm that it was only the charger needing replacement.”

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(Australia) - Posted 3 weeks ago

“The spokes for my bike were exact replacements and fitted perfectly.”

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(Australia) - Posted 4 weeks ago

“Still waiting for it”

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(Australia) - Posted 4 weeks ago

“Perfect. Fast shipping. Great communication. Very happy.”

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