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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 903 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
I bought the Prague NCM bike for my partner for his 50th, it arrived in 2 days.!! The service at Leon cycle was excellent I had all my queries answered quick & they were so helpful. During these tough times in Vic they managed to deliver the bike to us in just 2 days. We absolutely love the Prague bike and will come back to purchase another bike soon. I want to thank Leoncycle for putting a big smile on my partners face for his 50th. Thank you so much 🙏🙏
Leon Cycle Australia and New Zealand 5 star review on 16th September 2020
Helpful Report
Posted 4 years ago
Thank you so much for your positive feedback, Cleo! We're thrilled to know that your husband loved it. Stay safe! 💛
Posted 4 years ago
Excellent service, excellent bike.
Helpful Report
(Australia) - Posted 1 day ago
Great service. Needed to get a battery for my Ebike in a hurry and they could not have been more helpful Highly recommend
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(Australia) - Posted 3 days ago
I'm still waiting for my bike
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(Australia) - Posted 1 week ago
Part ordered was the one delivered. Great service
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(Australia) - Posted 2 weeks ago
Parts arrived on time and at a reasonable price!
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(Australia) - Posted 2 weeks ago
Everything was good except the rack didn’t come with bolts which is big inconvenience for me. I emailed you and was told if you had some bolts you would send them to me for free. Not helpful, I now have to drive an hour to the hardware shop or wait till I’m in town again. People should be informed of this before purchasing your product.
Helpful Report
(Australia) - Posted 3 weeks ago
Always helpful, had the part I needed, and delivery was timely.
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(Australia) - Posted 3 weeks ago
Needed some new keys which weren't in stock. They emailed me when they arrived and went and picked them up. A great team and very helpful.
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(Australia) - Posted 3 weeks ago
My bike's charger went on the blink recently so I sent in my daughter with both the charger and battery to make sure that it wasn't the battery causing problems, and they were able to confirm that it was only the charger needing replacement.
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(Australia) - Posted 3 weeks ago
The spokes for my bike were exact replacements and fitted perfectly.
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(Australia) - Posted 3 weeks ago
Still waiting for it
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(Australia) - Posted 4 weeks ago
Perfect. Fast shipping. Great communication. Very happy.
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(Australia) - Posted 1 month ago
Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.
Helpful Report
Posted 1 month ago
My Miami cruiser I purchased is a fantastic e-bike. I’d definitely buy another one from this company, which I will be in the future. The after care help I got from Shane from Leon cycles was great. As I wanted to up grade my wheels to customise our cycle tracks in Tasmania. Thank you Shane and your team.
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(Australia) - Posted 1 month ago
Good service from these guys at a fair price. Would recommend them and happily buy my next E bike from them.
Helpful Report
(Australia) - Posted 1 month ago
I needed a new BMS for my moscow. Shane went out of his way to help. I was pleased as I live in the UK and he is in Melbourne. Great service mate.
Helpful Report
(Australia) - Posted 1 month ago
The rear brake kit for NCM Aspen+ had all components including left hand brake lever - except the hydraulic tube was not long enough to reach the rear hub. It was only long enough for the front brake hub. I'm waiting for a hydraulic tube of the correct length. The rear brake on gravel surfaces is more important than the front brake!
Helpful Report
(Australia) - Posted 1 month ago
Found leon cycle good to deal with on the phone and in store ,very knowledgeable .
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(Australia) - Posted 1 month ago
The rear free-wheeling I purchased was faulty
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(Australia) - Posted 1 month ago
An alluring showroom with attentive non sales based staff who are riders themselves. And the bikes we've bought have been everything we wanted.
Helpful Report
(Australia) - Posted 1 month ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 903 reviews