Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 903 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful aftersales services from Leon Cycle The team are very helpful and knowledgeable”

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Posted 2 years ago

“Gary couldn’t have been more helpful. His expertise was obvious and he clearly explained benefits of the model of bike that we purchased in comparison to other ones. We couldn’t be happier with buying our new electric bikes through Leon Cycles. Great after service also. Regards Liz Schmitt”

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Posted 2 years ago

“From Perth, I ordered an NCM Prague through Catch and was promptly contacted by Leon Cycles, the company handling the order and dispatch. I Initially dealt with Shane in Melbourne and then Phil in Perth. They both gave fantastic service and extremely knowledgeable advice to help me get the right bike for my requirements and body size/weight. I also got great tips in assembly and fine tuning to my preferences. I was on the road extremely happy with bike performance within 24 hours.”

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Posted 2 years ago

“Same brand and manufacturer as OE. Happy with the fit, price and delivery. Was back on the road in no time”

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Posted 2 years ago

“This is a good bikes performs very well has plenty of power that makes it easy to get up hills has good take off from start .the battery capacity is very good and the bike dose not go through the charge to fast and has plenty left at the end of each days use .my only complaint is the front brake which is causing problems with a grating sound when applied at all speeds .!!!”

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Posted 2 years ago

“Have really enjoyed the e-bike. It takes away all the hard parts of riding like wind and hills.”

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Posted 2 years ago

“Excellent service and very good deals with a lot of extras provided, including 12 months RACV bike assist. We went to pick up 1 e-bike but walked out with 2. Very happy with our e-bikes!”

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Posted 2 years ago

“5 stars, when the part finally became available after 8 months, the service was then great. I would just like to point out a small de sign flaw in the Moscow bike. The kick stand became loose so I tightened it up, only to find the main cable to the motor had slipped under the bottom plate of the stand as it became loose. This is not visible unless you turn the bike upside down. On tightening the stand it shorted out the wires & blew the controller.”

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Posted 2 years ago

“Experienced sales person. Very helpful with choosing the right bike for me”

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Posted 2 years ago

“Great bike for money and one of the best customer experiences from ordering to taking delivery.”

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Posted 2 years ago

“Service was spot on in and out in 15 minutes”

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Posted 2 years ago

“Shane was very helpful and I was pleased with the way he attended to my problem”

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Posted 2 years ago

“I bought the ET.Cycle T720 Fat Trekking Step-thru E-Bike about a year ago. Best bike ever. Never do I have a flat tyre. Love the throttle. I can sit on the seat for hours.. The seat can be quickly moved up or down. The bike fits even very tall people. Feeling very proud to ride my mean machine. Lots of people looking at it.”

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Posted 2 years ago

“We Bought two e bikes from Leon cycles Malaga the guys were awesome not pushy and full of knowledge don't waste time going elsewhere i done lots of research before purchasing these bikes they are top quality best value e bikes on the market the staff at Malaga were excellent nothing to much trouble highly recommend this company glad we chose Leon Cycle thanks again guys for your top service”

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Posted 2 years ago

“Fast came within 2 days”

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Posted 2 years ago

“very knowledgable about the products when I called and very speedy delivery. Very happy with service and will use again”

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Posted 2 years ago

“Very happy with the overall experience. T was very helpful and went out of his way to help load the bike. I would purchase again and would highly recommend them”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very happy with my 28 inch ncm Munich .. have had excellent advice and service / support from the parts and warranty sections of Leon.. Happy to rate them as a 5 out of 5”

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Posted 2 years ago

“After communication challenges with the Victorian shop I discovered there is now a shop in Perth. They actually answered the phone, I spoke with a person, went to the shop and was looked after beyond my expectations.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 903 reviews