Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 862 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with. Seamless purchase online and delivery.”

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Posted 1 year ago

“Purchasing my bike was simple and easy. I did a lot of research prior into exactly was I needed. The were helpful and patient with me while I completed the purchase”

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Posted 1 year ago

“Very efficient and great to deal with”

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Posted 1 year ago

“I purchased my e-bike from Jamal at 192 Enmore Rd Enmore and was very helpful. NCM Moscow M3 has been the perfect e-bikes for my requirements.”

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Posted 1 year ago

“Love my bike arrived quickly and well packaged. Easy to put together A lot of fun to ride. Hadn't been on a bike in many years.”

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Posted 1 year ago

“I have only good things to say about my New NCM Moscow M3. Ordered, dispatched & on my doorstep in 5 days, impressive when it was dispatched from Leon Cycle in Victoria & I'm in Brisbane. Bike was in perfect condition with minimal assembly, tweaking needed. I would highly recommend purchasing from the North Laverton, Vic store, you'll be glad you did!”

Leon Cycle Australia and New Zealand 5 star review on 17th January 2023

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Posted 1 year ago

“Easy to order and quick delivery”

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Posted 1 year ago

“I purchased my e-Bike from Leon Cycle Enmore after researching it on their website which provided all of the necessary information. T at the store was also very helpful in explaining the features of the e-Bike which helped me to decide to proceed with the purchase. Their holiday discount and bonus items also represented great value for money.”

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Posted 1 year ago

“Ordered online but needed to change the colour when i rang it was not a problem.”

Leon Cycle Australia and New Zealand 5 star review on 14th January 2023

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Posted 1 year ago

“Always very helpful aftersales services from Leon Cycle The team are very helpful and knowledgeable”

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Posted 1 year ago

“I just bought my bike 2 weeks ago and the throttle button was broken I have cared so much the bike”

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Posted 1 year ago

“Gary couldn’t have been more helpful. His expertise was obvious and he clearly explained benefits of the model of bike that we purchased in comparison to other ones. We couldn’t be happier with buying our new electric bikes through Leon Cycles. Great after service also. Regards Liz Schmitt”

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Posted 1 year ago

“From Perth, I ordered an NCM Prague through Catch and was promptly contacted by Leon Cycles, the company handling the order and dispatch. I Initially dealt with Shane in Melbourne and then Phil in Perth. They both gave fantastic service and extremely knowledgeable advice to help me get the right bike for my requirements and body size/weight. I also got great tips in assembly and fine tuning to my preferences. I was on the road extremely happy with bike performance within 24 hours.”

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Posted 1 year ago

“Same brand and manufacturer as OE. Happy with the fit, price and delivery. Was back on the road in no time”

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Posted 1 year ago

“Bought the bike for the ride to work which is a 32km round trip. I found the following issues. The 3 steps for the electrical motor assistance are not set up properly. having checked the speeds it assists too, found the following. levels 1 -18km, level 2-24km level 3-25km I went back to the shop where we tried some of the other speed level regulators and found they all do more or less the same. They were very helpful in the shop a big plus there. I would have expected the levels to be spaced out better. As in level 1-15km level 2-20km level 3-25km. The battery doesn't last as long as it claims, and runs out around 65-70km. Otherwise, the bike rides well. Hope this feedback helps. Regards Rob Bruynel”

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Posted 1 year ago

“This is a good bikes performs very well has plenty of power that makes it easy to get up hills has good take off from start .the battery capacity is very good and the bike dose not go through the charge to fast and has plenty left at the end of each days use .my only complaint is the front brake which is causing problems with a grating sound when applied at all speeds .!!!”

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Posted 1 year ago

“Have really enjoyed the e-bike. It takes away all the hard parts of riding like wind and hills.”

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Posted 1 year ago

“Excellent service and very good deals with a lot of extras provided, including 12 months RACV bike assist. We went to pick up 1 e-bike but walked out with 2. Very happy with our e-bikes!”

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Posted 1 year ago

“5 stars, when the part finally became available after 8 months, the service was then great. I would just like to point out a small de sign flaw in the Moscow bike. The kick stand became loose so I tightened it up, only to find the main cable to the motor had slipped under the bottom plate of the stand as it became loose. This is not visible unless you turn the bike upside down. On tightening the stand it shorted out the wires & blew the controller.”

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Posted 1 year ago

“Experienced sales person. Very helpful with choosing the right bike for me”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 862 reviews