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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 903 Reviews
86 %
of reviewers recommend Leon Cycle Australia and New Zealand
4.5
Based on 903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Leon Cycle Australia and New Zealand Reviews

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Anonymous
Anonymous  // 01/01/2019
I'm really happy with this bike .I'm not super fit but I've done 60km in 1 week I'm stoked
Helpful Report
Posted 1 month ago
A1 service and advice in person and on the phone.
Helpful Report
(Australia) - Posted 1 month ago
Great service and great delivery time…A1
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(Australia) - Posted 1 month ago
Overall I had a good experience, staff was friendly and efficient.The bike is comfy and solid, battery around the 100km as mentioned. But I only used my bike twice and the front brakes pads are very noisy and not smooth. I took a day off to bring it back to the shop for a check but they couldn't fix the issue as it was the same with all the bikes. Since I brought it back it is getting worst so much that I am only using the rear brakes. I will keep using it but disappointed of the quality of some parts.
Helpful Report
(Australia) - Posted 2 months ago
Better if I didn’t have to buy a new computer
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(Australia) - Posted 2 months ago
Good customer service and good solving the problem
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(Australia) - Posted 2 months ago
I'm reasonably satisfied with the bike, but you need some mechanical aptitude for the initial check over and adjustments as there are only instructions for battery care and use ,nothing pertaining to the bike servicing or care and adjustments,obviously you're expected to know this already .
Helpful Report
(Australia) - Posted 2 months ago
I would like to express my gratitude to all the wonderful staff at Leon Cycles for the support they have provided me from sales to resolving any issues I faced with my beautiful NCM Aspen without any hassles or interrogation,simply finding quick solution to resolve and leave an above and beyond impression. Overall my NCM Aspen has been reliable and still going strong as I look forward to purchasing another NCM ebike Afterall the build quality,design and reliability and not to forget the unbeatable prices these good people offer, I'm sticking with NCM for life 🌟 Thankyou so much for looking after me 🏆 Regards Vulcan 🎧
Helpful Report
(Australia) - Posted 2 months ago
Great friendly service, Great e bike!
Helpful Report
(Australia) - Posted 2 months ago
I was looking for a carrier and light set for my use Moscow ebike and found Leoncycle on line. I had gone to a number of bike shops looking for these item but they couldn't supply. Once I ordered a set from Leoncycle the light supplied was not correct for my bike model. I contacted Leoncycle about the wrong item and they sent the correct one with no questions asked. I'm happy I have these items fitted now and out enjoying my ebike.
Helpful Report
(Australia) - Posted 2 months ago
Asaaaaaaaa
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(Australia) - Posted 2 months ago
Very quick delivery well made and perfect fit
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(Australia) - Posted 2 months ago
I ordered a small part ,thumb accelerator trigger that was delivered to pickup collection place as informed very good service thank you.
Helpful Report
(Australia) - Posted 2 months ago
very good service good product
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(Australia) - Posted 2 months ago
Thanks for all the help and advice over the phone I got the right part. These guys know their stuff and were very easy to deal with
Helpful Report
(Australia) - Posted 2 months ago
Great people to deal with.
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(Australia) - Posted 3 months ago
Ordered My ET.Cycle T720 Fat Trekking Step-thru E-Bike on the Saturday bike arrived Wednesday afternoon and that was after sitting in the warehouse for 24hrs. Grate service and I'm very pleased with my bike Thank you very much Team Leon NZ Auckland. Tim
Helpful Report
Posted 3 months ago
Great bikes, great service and a stunning team. Thanks guys!
Helpful Report
(Australia) - Posted 3 months ago
Easy to put together and wonderful to ride! First ride was a 10klm round trip by the lake - the leoncycle handled the inclines beautifully. At all times I felt in complete control with the bike giving me an "assist" rather than taking over. Highly recommend.
Leon Cycle Australia and New Zealand 5 star review on 14th January 2025
Helpful Report
(Australia) - Posted 3 months ago
Great service easy to deal with very prompt.
Helpful Report
(Australia) - Posted 3 months ago
Leon Cycle Australia and New Zealand is rated 4.5 based on 903 reviews