Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 862 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with a battery and leoncycle sent a replacement straight away under warranty. Good customer service.”

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Posted 2 years ago

“NCM make great bikes and they will get you one.”

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Posted 2 years ago

“Very friendly and helpful service.”

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Posted 2 years ago

“Purchase experience was great. Delivery was delayed for a week. But after raising it with customer services, I was able to receive within 2 business days. Overall, I am happy about the experience and bike so far. David”

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Posted 2 years ago

“Totally impressed with every aspect of this purchase. Our two bikes appear extremely well made; their frames are rigid, the entire list of components are of very high quality. On the road, the Milanos are easy to ride, the power assist delivers power smoothly and without any hesitation. I cannot fault the bikes in any way; they represent outstanding value for money and will carry us for a great many kilometres.”

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Posted 2 years ago

“ordered seat pillar I ordered the wrong one no dramas sending a replacement and refunded the original purchase price”

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Posted 2 years ago

“After doing some research, I knew what I wanted and leoncycle in Richmond Victoria was very helpful and friendly.”

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Posted 2 years ago

“recently i received a Hamburg28 etrekking bicycle, promptly delivered considering a regional location. small issue with transport damage (headset lock ring received a knock in transport stopping me from inserting the stem) was sorted quickly and effortlessly by the team at Leon Cycle, sending a replacement. NCM and Leon Cycle have delivered a great value product and after a few rides on mixed terrain using various levels of electric assistance the Hamburg28 has performed well, the bike unassisted runs well, and the setup of the frame to my fit (186cm long limbs short torso) has been easy despite the change to an upright riding position from many years on road bikes in a forward racing/touring position. very comfortable saddle and suspension. many colleagues at my workplace are now seriously considering entering the ebike world as an alternative to purchasing a micro-car, so i'm pleased to have taken the plunge with Leon Cycle and the Hamburg28. the groupset drive train is proven Shimano Tourney 7speed, all that is needed for this setup. Tekro disc brakes are effective, Zoom suspension forks are compliant and direct in the steering. DasKit electrics are straightforward and solid. Schwable Marathon was a real drawcard as a stock tyre, as i have used for many years on my touring bike in 32mm form, here in 38mm the tyres perform as expected and roll extremely well given the extra load of the electric components. DasKit motor and controller show little lag in the assistance, pull solidly on the flat and uphill inclines and finding variant options to pedaling effort has been enjoyable on the long 20+km rides at ave 25km/h+ that i am doing commuting to and from work and appointments in town and on open rural roads. so far the battery has been growing in performance with each charge as expected. the pannier rack accommodates my ortlieb panniers well and is solid under load. i look forward to many many more enjoyable km's around my region and arriving to work in mostly office wear (except for bi-knicks, tights and shoes) unaffected by the 45mins ride. thanks again NCM & Leon Cycles :)”

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Posted 2 years ago

“Purchased 2 Paris Plus foldable e-bikes from Leoncycle in Malaga, WA. Received excellent service and advice from Phil and Gary. Very happy with the bikes, as well - they are just what we wanted. Apart from a new appreciation of local cycle tracks, they will be accompanying us on our camping trips. It was a very pleasant buying experience with the guys at Leoncycle.”

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Posted 2 years ago

“Informative website, good prices and quick delivery.”

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Posted 2 years ago

“Excellent bike, enjoying lot. Looks nice.”

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Posted 2 years ago

“Very helpful and great support”

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Posted 2 years ago

“Great service from Shane in the Sales Department.”

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Posted 2 years ago

“What customer service? Mucked around!! Sent used shop bike as new bike. Just don't care about customer.!! Word of mouth in N.Z Will sort this crowd out...”

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Posted 2 years ago

“Good prices and fast delivery. Highly recommended.”

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Posted 2 years ago

“The shipping company they use really lets them down, over two weeks to deliver parts locally is unacceptable”

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Posted 2 years ago

“I still haven’t received item??????!”

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Posted 2 years ago

“Purchased a folding e bike from Leoncycle which came with $444 of extras. Really love this bike. Great fat tyres and strong solid frame. Couldn’t be happier with the bike and the customer service received.”

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Posted 2 years ago

“Big thank you to the team at Malaga WA Special call out to Phil - Great customer service backed up with great tech knowledge. If you are thinking about buying an e-bike, you must see the guys at Leon Cycle.”

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Posted 2 years ago

“I have not yet received the order of tyre inner tubes”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 862 reviews