Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 862 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and reliable company”

Helpful Report

Posted 2 years ago

“Buckled the back wheel on my Milano. Went online ordered a new wheel, good price and delivered to my camping address (Bathurst) in record time (thanks couriers please).....fantastic service. Had local bike shop put it together. VERY HAPPY GREY NOMAD.”

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Posted 2 years ago

“Don't like: * black heat-absorbing battery cutting lifespan unnecessarily. Don't park your bike in the Australian sun or paint it white! * Black rear mudguard would be better off having a white tail end to be reflective and add to safety (like is the rule in The Netherlands) Do like: * easy, comfortable, reliable, good range, useful "assist level" settings. It really encourages me to cycle”

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Posted 2 years ago

“Easy to deal with and prompt delivery, although tracking was misleading. Had no real idea when it would arrive”

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Posted 2 years ago

“Good backup service. Battery was dead from new, (that can happen to any Li battery) but replaced straight away. Always better to buy from a real shop and not second hand or online.”

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Posted 2 years ago

“I recently upgraded our 2 Paris ebikes to 2 F1000 fat bikes. All 4 ebikes were purchased at Leon CYcles. I was offered a great deal on the subsequent purchase and some accessories thrown in with the price. The high level of assistance by the Leon Team has been awesome and we are happy with all 4 ebikes. Garry”

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Posted 2 years ago

“Should have been covered under warranty !!”

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Posted 2 years ago

“Product as described and fast shipping. Thank you🤙”

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Posted 2 years ago

“5 Stars. I've had my new Moscow ebike since Oct 2021. And love it. I'm a short person, so found I could stand over 26" ebike comfortably. Thanks to the Team at Leon Cycles who've been great at responding to my questions and helping me with an issue I had. Gail Piper”

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Posted 2 years ago

“Had a NCM Moscow M3 delivered, excellent bike, along with great service and communication from Leon. Had the free accessories pack included. Excellent value.”

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Posted 2 years ago

“Great bikes and service”

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Posted 2 years ago

“Need to get a better courier,been 7 working days and still no bikes”

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Posted 2 years ago

“I actually cancelled my order due to issues with deliveries to Western Australia at the time and the fact that I found a local supplier with the bike in stock. Leon Cycles, were very easy to deal with and I had no trouble at all cancelling the order. The bike actually had to be pulled from the truck as it had just been loaded and my funds were promptly returned. Top effort guys. No sale this time, but I would not hesitate to shop with you in the future.”

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Posted 2 years ago

“fast delivery quality product easy to fit”

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Posted 2 years ago

“good service; good product (ncm venice).”

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Posted 2 years ago

“AWESOME VALUE FOR YOUR MONEY BIKE!! BUT BUY FROM ONE OF YOUR LOCAL DEALERS”

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Posted 2 years ago

“The product was a bargain and the delivery was exceptional, Thank You Leon.”

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Posted 2 years ago

“Excellent bike and good service , wish I had waited a couple of days for the Valentines sale :( , the bike is a truly great bike , I can recommend the Venice or the Milano in all ways , comfortable to ride , good battery life ( more than you need ) smooth power changes , great gear changes , good brakes , simply a great bike that will definately take me to a car free future , thank you NCM and Leoncycle for this great package and top service AAA+++AAA”

Helpful Report

Posted 2 years ago

“Friendly staff who’s willing to entertain dumb first time users of ebikes.”

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Posted 2 years ago

“Easy to order online. Very fast delivery of the items. Excellent service Leoncycle.”

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Posted 2 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 862 reviews