Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 904 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Working fine I put it on Indi 500 can you give me a price on off road display c7 I have a throttle and mounting bracket best price please lyn Fardell”

Helpful Report

Posted 4 years ago

“Bought an Aspen Plus Fat Tyre Bike and does it get the looks. Added the off road kit, man you have to be quick to pick one of these babies up, and I promise (well sort of), that I will only use it off road. Great service and advice from Shane thank you.”

Helpful Report

Posted 4 years ago

“Internet order, parts arrived in three days!! Will be getting additional parts for are NCM bikes from you. Thanks Leon Cycles.”

Helpful Report

Posted 4 years ago

“painless ordering and purchase. OEM parts are marked bicycle specific thus enabling the correct part to be purchased. shipping info and tracking details enabled goods to be tracked. fast processing and shipment”

Helpful Report

Posted 4 years ago

“Leon Cycles staff patiently answered all my pre purchase questions and it’s good to know they’ll be supportive post purchase. Online ordering was easy and delivery to suburban Melb was super quick.”

Helpful Report

Posted 4 years ago

“Efficient delivery”

Helpful Report

Posted 4 years ago

“I bought the Milano model NCM Milano Trekking E-Bike, City-Bike, 250W, 48V 16Ah 624Wh Battery [Black 28] Xmas 2019, it arrived within three days, easy to finish assembling and have been totally delighted with bike, after researching others I found it to be one of the best e-bikes for value on the market. Since then my daughter has purchased & I have a friend who wants the same. Excellent service & product. Tony”

Helpful Report

Posted 4 years ago

“We ordered a pair of NCM Pragues last June as we was buying 2 and had a budget in mind, i ordered on Tuesday arrived on Friday so great delivery service especially during the height of lockdown, the bikes themselves have far exceeded our expectations the components used are all branded and you can tell a lot thought has gone into design and choice of the components used, battery range in real world conditions is excellent over 45miles for myself and I’m 15stone, we have so far covered over 3000miles between both bikes with no issues other than normal adjustments of brakes etc. I really don’t believe there’s a better ebike on the market at the price point that can compete with NCM so keep it up guys and we look forward to our next upgrade 👍”

Leon Cycle Australia and New Zealand 5 star review on 28th February 2021

Helpful Report

Posted 4 years ago

“I recently purchased a new front wheel and Controller for my son's Prague e-bike. The postage and service were fantastic. I have no hesitation in ordering again. Jeff Gill”

Helpful Report

Posted 4 years ago

“Prompt to deal with. Be careful on the product selection transferring to the cart as it will go to the default page selection. not what you selected on the page. ie check wheel size is correct”

Helpful Report

Posted 4 years ago

“Also better if you get all accesories of ncm brand which can beeasily available at all time”

Helpful Report

Posted 4 years ago

“Good service and quick dispatch”

Helpful Report

Posted 4 years ago

“Very happy with electric push bike”

Helpful Report

Posted 4 years ago

“I took delivery of a Prague last week and I am absolutely thrilled with it. The service from Leon Cycle was first class and the bike arrived in a couple of days well packaged and easy to assemble. Having never had an electric bike before I am absolutely bowled over by how good it is. It handles all terrain and hills significantly steeper than I thought it would. It looks smart, rides brilliantly and is fantastic value for money. Thanks everyone at Leon Cycle, I am one very happy customer.”

Helpful Report

Posted 4 years ago

“My NCM Milano Plus was delivered in a well-protected box and arrived a day earlier than scheduled. It took me just over an hour to unpack and to set it up by following the instructions.”

Helpful Report

Posted 4 years ago

“Quick response and delivery.”

Helpful Report

Posted 4 years ago

“Excellent friendly”

Helpful Report

Posted 4 years ago

“We purchased the NCm Moscow 29 E bike from Leon Cycles earlier this month. Communication was via 'Whatsapp' which I initially thought a little odd but worked out well. Once communication established the transaction was completed quickly and easily. We were able to arrange for the team to assemble the bike for us and we picked it up from the warehouse without an issue. We love the bike and are continuing to find new places to discover using it. Competitive price and great service.”

Helpful Report

Posted 4 years ago

“I would thoroughly recommend Leoncycle to anyone wanting a quality product with wonderful service at the right price. Shane is outstanding. His knowledge, attention to detail and service is exceptional.”

Helpful Report

Posted 4 years ago

“Easy to deal with and simple to order. Dispatched and delivered so quickly. Product is perfect as described. I’m very happy with the service.”

Helpful Report

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 904 reviews