Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 903 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order special part for my bike. Message leoncycle and quick response. Thank you”

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Posted 3 years ago

“Great service. Our bike arrived within 2 working days. Free postage. What is there not to like”

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Posted 3 years ago

“It is a pleasure doing business with Leon Cycle. Very professional and go out of their way to ensure customer's needs are met”

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Posted 3 years ago

“Excellent service and quick delivery. Goes out of the way to help customers with their needs. Garry”

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Posted 3 years ago

“I bought the Venice Plus a while ago now. It took a few months to find out how to ride as I kept finding benefits all the time. Initially I thought it had only 3 electric powers. How wrong I was it has 6 ! Then I found out - again by mistake - that I could go from the 6 power to Zero by just clicking up at the top of each hill. It then automatically went to zero battery power. This obviously extends the battery power and capable mileage per charge enormously. I bought it to do a 4 day charity ride to cover just over 320 miles. This needed an average speed each day of at least 12 miles per hour. I am now up to 14.5 mph average. Great bike great fun solid and safe”

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Posted 3 years ago

“I was very happy with my purchase and even happier when the bike turned up on the day they said it would. About to buy a second bike and am certainly leaning toward leon cycles.”

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Posted 3 years ago

“Leon are always prompt on delivers for parts and accessories for my NCM Milano+.”

Leon Cycle Australia and New Zealand 5 star review on 31st March 2022

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Posted 3 years ago

“I bought my wife a NCM Paris plus bike as a present. I was so impressed with the service and the friendly nature of the staff that I went back and bought myself one. We have been extremely happy & have had many great rides in the last month. I highly recommend Leon Cycles in Richmond.”

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Posted 3 years ago

“Good and reliable company”

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Posted 3 years ago

“Buckled the back wheel on my Milano. Went online ordered a new wheel, good price and delivered to my camping address (Bathurst) in record time (thanks couriers please).....fantastic service. Had local bike shop put it together. VERY HAPPY GREY NOMAD.”

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Posted 3 years ago

“Easy to deal with and prompt delivery, although tracking was misleading. Had no real idea when it would arrive”

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Posted 3 years ago

“Good backup service. Battery was dead from new, (that can happen to any Li battery) but replaced straight away. Always better to buy from a real shop and not second hand or online.”

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Posted 3 years ago

“I recently upgraded our 2 Paris ebikes to 2 F1000 fat bikes. All 4 ebikes were purchased at Leon CYcles. I was offered a great deal on the subsequent purchase and some accessories thrown in with the price. The high level of assistance by the Leon Team has been awesome and we are happy with all 4 ebikes. Garry”

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Posted 3 years ago

“Product as described and fast shipping. Thank you🤙”

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Posted 3 years ago

“5 Stars. I've had my new Moscow ebike since Oct 2021. And love it. I'm a short person, so found I could stand over 26" ebike comfortably. Thanks to the Team at Leon Cycles who've been great at responding to my questions and helping me with an issue I had. Gail Piper”

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Posted 3 years ago

“Had a NCM Moscow M3 delivered, excellent bike, along with great service and communication from Leon. Had the free accessories pack included. Excellent value.”

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Posted 3 years ago

“Great bikes and service”

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Posted 3 years ago

“I actually cancelled my order due to issues with deliveries to Western Australia at the time and the fact that I found a local supplier with the bike in stock. Leon Cycles, were very easy to deal with and I had no trouble at all cancelling the order. The bike actually had to be pulled from the truck as it had just been loaded and my funds were promptly returned. Top effort guys. No sale this time, but I would not hesitate to shop with you in the future.”

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Posted 3 years ago

“fast delivery quality product easy to fit”

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Posted 3 years ago

“good service; good product (ncm venice).”

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Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 903 reviews