Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 903 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick and tuned up in great condition thanks”

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Posted 11 months ago

“Very happy with my purchase. Delivered fairly quickly, one bike came in 7 days of ordering and second bike came a few days later. Easy for 2 to put together. Rides great.”

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Posted 1 year ago

“I wanted an electric bike to assist with my fitness. Lots of years ago I purchased a normal bike to do this, but I live in a country area of hills slopes and strong winds,and not much flat ground.So this bike lived in the garage with flat tyres for many years.I loved bike riding when I was in my younger years. After visiting several bike shops, test riding bikes. I then chose the Moscow Plus as my bike, the staff at Leon were very helpful making the purchase easy. I can't believe how easy the bike is to ride I have the bike set for low assist to still get a workout hills slopes and head wind is not a major problem now making bike riding enjoyable again and with the kms I've done the battery has still got alot of charge.”

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Posted 1 year ago

“Great service! Patrick was great to deal with”

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Posted 1 year ago

“The boys at the laverton store are so helpful best customer service ever they showed me everything about the bike”

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Posted 1 year ago

“The Moscow Plus was delivered door to door in a v good time/frame and was so straightforward to put together (do make sure ALL the ALLEN nuts are tight at the handle-bar.) Really like how comfortable this bike is to ride, how the tyres hug all types of terrain and how the remarkable motor helps you up all the inclines. An E bike really gives you more cardio bc you just use it more often and cycle further than before. Thanks heaps LEON .”

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

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Posted 1 year ago

“Great customer service, can’t beat it👌👌”

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Posted 1 year ago

“Leon cycles have always address my problems with my ebike by email or by phone”

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Posted 1 year ago

“Efficient”

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Posted 1 year ago

“Very helpful answered all my questions fast delivery”

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Posted 1 year ago

“Ordering and payment was secure and seamless. Article was delivered promptly within 2 days of ordering and packaging appropriate. We purchased a replacement charger for our electric NCM bike as original charger had been lost. We were impressed with reliable prompt service.”

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Posted 1 year ago

“Very easy to deal with”

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Posted 1 year ago

“Very prompt service and very happy with our new folding bikes.”

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Posted 1 year ago

“Great service and a good product”

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Posted 1 year ago

“Excellent service! The person on the end of the whatsapp chat helped my find the right part, sent me links on how to install them and was funny along the way. My Moscow Plus is humming again! Thanks.”

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Posted 1 year ago

“The service was absolutely excellent, it can’t be better than that.”

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Posted 1 year ago

“Bike was well packed. No instruction manual but one phone call and all was sorted.”

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Posted 1 year ago

“Very good customer support. I was helped with the items I wanted to buy and it arrived quite soon. Thank you!”

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Posted 1 year ago

“My first e-bike at 62 years of age. It's fantastic! Good price for great fun.”

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Posted 1 year ago

“Very helpful. Great advice. My battery arrived quickly after I ordered it. Shane was great support when I called and asked for advice.”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 903 reviews