Leon Cycle Australia and New Zealand have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent installation advice and a quick delivery at a good price
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- Steve Hardy
“
So, needless to say I recommend Leon Cycles to anyone who is looking to purchase a quality & reliable bike, ebike, etc, and not to mention if you require a service & or parts which are readily available at the best price in the market.
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- Mark Saweric
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Then he worked out a very reasonable package price.
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- Andrew Rhodes
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Excellent installation advice and a quick delivery at a good price
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- Steve Hardy
“
My bike was stollen and ended up in the water at the end of a jetty so got it back. Rang Leon Cycles who were very helpfull and great support. Parts arrived quickly and exactly what I needed. Bikle now back in service. Couldn't be happier with their support, service, spares on hand and delivery.
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- Richard Lukoszek
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The biggest problem we are having working out when a actual delivery would arrive.
There isa time difference between the delivery being shipped from Melbourne or Sydney with the Sydney delivery sometimes being over 10 days
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- Colin Minion
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Instead, I encountered repeated delays, minimal assistance, and an offer of a mere a tiny refund—an amount completely inadequate to address these serious defects.
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- Kevin
“
Hi guys - thanks for checking in but I have to rate the Leon products as only 1 / 5 - as after nearly a month I have still not received them. Launched a lost parcel enquiry with the couriers, but so far they can offer no explanation - or refund
Will try to order again but have to say am not at confident that your nominated couriers can actually process deliveries for you.
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- Paul Barker
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Bikes delivered, but one damaged. Although it was delivered scratched and they didn't even offer refund or any kind of compensation. It also doesn't have and electric back light, not a brake light like all the other bikes or scooters have. All over a big disappointment for the price you are paying. Service wise i would give it a 1 star.
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- Gabriele Jehle
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Excellent service and good quality
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- Dale Andrew
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Excellent service and bikes are amazing. Now riding daily 20 to 30 km with ease.
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- Anonymous
“
Great service- went the extra mile to help get the parts we needed.
”
- Anonymous
