Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 861 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

Helpful Report

Posted 1 year ago

“No communication at all! Take payment straight away order not shown as dispatched! Can not get hold of them on the phone or they do not reply to emails!!!”

Helpful Report

Posted 1 year ago

“Excellent service, quick communication and went the extra mile to find the exact parts I needed. Will definitely be dealing with them again. A very big thank you to all concerned 👍😊”

Helpful Report

Posted 1 year ago

“I woke up one morning and decided to buy an electric mountain bike. First one I found was the Aspen. I bought it straight away. It came within 2 days amazingly well packaged and the instructions for setting it up were simple and clear. Breath of fresh air. Went out on it and oh my God, I was so excited. I bought a second one within a week. So I could take my mates out with me. What you get for your money on this bike is incredible. The people that put it down on the internet and complain about it. Have just made mistakes and not read the manual properly. Dont plug the charger into your battery after putting it in the mains. Thats why they tell you not to, cause it can cause a surge that 'may' damage your battery. Don't expect the bike to drive you up a steep hill for a long time without peddling, the motor won't like that, we don't really live in disneyland, just common sense. Your saddle connector may break if you over tighten the nut before pulling the lever. All common sense. Anyway, what you get for your money with this bike is incredible. Go ahead, go on, I'm tempted to get a third. Although that is probably daft. 2 will do. Ps a mate of mine is a welder and said the tig welding on the frame is perfect. You can tell I'm a happy boy!”

Helpful Report

Posted 1 year ago

“Rating 5. Great staff very knowledgeable.”

Helpful Report

Posted 1 year ago

“I did a review some weeks ago stating mainly satisfied but had issue with front peddle distance with foot hiiting Prague front wheel, well looked at bike today and went whoops its facing the wrong way. My bad review would be 5 now.”

Helpful Report

Posted 1 year ago

“Staff was very friendly and taught me how to install my derailleur hanger.”

Helpful Report

Posted 1 year ago

“Great bike and a very speedy delivery, fantastic.”

Helpful Report

Posted 1 year ago

“Purchased 2 ebikes from Leon cycles. Communication was great. Bikes arrived to our regional area promptly with a very reasonable freight charge. Very pleased with our purchase.”

Helpful Report

Posted 1 year ago

“Great service from the fellow I spoke with on the phone… postage method could have been a little better”

Helpful Report

Posted 1 year ago

“Very easy to deal with,would definitely buy through them again.”

Helpful Report

Posted 1 year ago

“Great bike and great service”

Helpful Report

Posted 1 year ago

“bad experience, I bought Leon C5, and the cable of the dashboard was broken. I need to replace the controller unit , and I wasted nearly two week to wait and got no proper solution”

Helpful Report

Posted 1 year ago

“Fits perfect and installation simple and well made”

Helpful Report

Posted 1 year ago

“Fast and prompt delivery times, great to deal with.”

Helpful Report

Posted 1 year ago

“Very happy with my purchase ..the bike came within a few days.”

Helpful Report

Posted 1 year ago

“Ordering was simple, delivery was well communicated and delivered on time 👍 what I ordered was exactly what I received and the instructional video made building the bike very straightforward 🙏”

Helpful Report

Posted 1 year ago

“Very descriptive web site, East to find the part you need, fast delivery, good retailer to deal with”

Helpful Report

Posted 1 year ago

“Did a lot of research prior to buying two NCM Moscow Plus's and couldn't be happier. We are in the country and the bikes arrived 3 days after ordering. Easy to assemble and great quality. First rides have been amazing, brilliant value for money. The only tiny thing that caught us off guard was the tyres came flat (probably for air transport) which meant we had to buy a pump to ride them. If you're buying for kids (or impatient adults) the wait to inflate the tyres could spoil the suprise. Otherwise, can't recommend NCM highly enough. Thank you 🤗”

Helpful Report

Posted 1 year ago

“Ordered 2 bikes London & Paris + super quick delivery 4 days ( WA ) The bikes so far are great done a few rides and all is well. I have always been a little sceptical ordering online but this company is on the ball”

Helpful Report

Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 861 reviews