Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 861 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both the c5 and aspen+ are great worth the money 5 stars”

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Posted 1 year ago

“Excellent service that exceeded my expectations. No push to sell. Great product knowledge. Thanks so much as I now enjoy my ebike every day. regards Wayne”

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Posted 1 year ago

“shane was very helpful & professional fixing my problem immediately & getting me back on my bike”

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Posted 1 year ago

“Great customer service from movecycles who I purchased the bike through ,am very happy with the bike enjoying riding it”

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Posted 1 year ago

“I ordered the Moscow Plus also the carrier and headlight The bike and carrier arrived but no headlight or screws to attach the carrier or headlight to the bike. Filled out dispute/resolution form. After 3 days and no reply phoned no on website. Was told dispute/resolutions handled in Australia but a message would be passed on. After no contact rang again after 3 days with no result. Waited 3 days. Went to ring and found contact no on website changed Had old phone no so rang and was told the person no longer worked for Leon Cycles. New phone was in Australia Rang several times but could only get automated message. After all this frustration in trying to get resolution to a simple problem I can not recommend dealing with this company to anyone. The quality and value for money of the product is not in dispute but it is ruined by abysmal customer service.”

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Posted 1 year ago

“Hi there well I own a NCM bike that I purchased privately as a used bike and i wanted a manual throttle they were able to sell this to me received it in 2 days it took 2 hours to fit and leon cycles bent over backwards to help me to make it work as I didn't know setup procedures,👍👍👍😊🤗”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Quick delivery, easy to setup & great customer service top bike.”

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Posted 1 year ago

“Thanks 😊 Shane for a speedy replacement of the e bike battery which had failed on my Moscow Plus e-bike”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“I've made a few adjustments just to tune the brakes and change fittings handle bars. Only issue would be no speed on the control unit. Still very happy.”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Simple bike, gets me to work, in half the time or a regular bike. Happy camper.”

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Posted 1 year ago

“What a great bike,its so easy to use”

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Posted 1 year ago

“both my wife and I were really impressed with the value and quality of the bikes. 5 stars”

Leon Cycle Australia and New Zealand 5 star review on 27th August 2023

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Posted 1 year ago

“Nice , Value for money purchase.”

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Posted 1 year ago

“Very good to deal with.easy transactions. Love the products.”

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Posted 1 year ago

“Hi there I found the price of the bike I bought was a bargain and a good quality one at that. I also got a bargain on an extra battery through redemption, and it arrived on time as they said it would. All round I’m happy”

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Posted 1 year ago

“Happy recived bonus battery when on sale”

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Posted 1 year ago

“I got no help I asked about a daskit but got no answer just Keeps asking for my bank details”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 861 reviews