Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 904 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with our purchase of two NCM Moscow Mountain bikes We cannot fault them for value for money, pleasure they have given us, build quality and range - always over 100 kilometres and very often over 120 we usually ride on level 4. Apart from a couple of faults which were easily and quickly remedied they fit the bill perfectly. They are a perfect addition to our road bike regime for maintaining our fitness and have allowed us to venture to places we would not have previously considered.”

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Posted 4 years ago

“Great service fast delivery and backup very quick highly recommend”

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Posted 4 years ago

“Great bike, terrific service what can I say well done Leon Cycles on a fantastic product. Arrived on time well packaged and was easier to set up than I expected”

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Posted 4 years ago

“Great service and price”

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Posted 4 years ago

“I am more than happy with my purchase. It is well built and great to write The steering is somewhat heavy due to the front hub motor but after a while is easily compensated.”

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Posted 4 years ago

“Bike arrived in less than week, extremely well packaged in very strong carton Had it together in less than 40 minutes and appears to be very well made. As yet have not ridden”

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Posted 4 years ago

“Very satisfied with their products. I got a solar electronic front bike like with electronic horn and it is good quality, exactly as described and arrived in a few days even with all the postage delays going on with auspost these days. Great service”

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Posted 4 years ago

“I ordered a very small part for my e-bike. I took me only 2 days to be handed off. It is a very good service and helped me to fix my bicycle as soon as I needed. Thank you!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“They were great to deal with we had issues with the product being damaged in transit which was not there fault. Will probably buy another one soon thank you”

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Posted 4 years ago

“Delivery from Leoncycle was unbelievably quick. Being in Covid times. The online ordering was so easy. I had a few questions which I emailed to Leoncycle and they responded within 24hrs. Great service. Highly recommend Leoncycle.”

Leon Cycle Australia and New Zealand 5 star review on 16th October 2020

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Posted 4 years ago

“Fast prompt delivery of new tyres got me back on the road quickly, thanks 👍🏿”

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Posted 4 years ago

“WOW, the Germans have done it again, the Mercedes and BMW, now the Prague electric bike. The quality is outstanding, attention to detail, example, the bell, designed and crafted into the right hand brake lever is a small detail compared to the rest of the bike, thought design and care are the ingredients. Unpacking and assembly were a breeze,the derailer gears are smooth and precise, the Das-kit motor only 250w of power but puts out 55nm of torque absouloutley eats up the hills. The bike feels very sturdy and reliable, the disc brakes have great stopping power and the Das L7 display is all you would want. All in all, an exceptional electric bike. Leon cycles, proved themselves to be an excellent company to deal with, there customer service is second to none, delivery was painless and very quick, 6 working days VIC TO QLD. Very happy customer.”

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Posted 4 years ago

“I had an experience with Leon Cycle resulting in them becoming my go-to place for parts. I had a broken bike part, contacted the company from which I purchased the bike, and waited, and waited, and waited for the part to arrive, which despite contacting them on numerous occasions, it didn't. I found Leon Cycle, ordered them on-line, was responded to the next working day, and received what I was looking for within days. Brilliant, and thanks.”

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Posted 4 years ago

Thank you for this feedback, David! We appreciate your recommendation regarding our customer and delivery service—it was a pleasure doing business with you. - Leon Cycle Team

Posted 4 years ago

“Good service, kind staff and quick delivery. Will definitely support them again!”

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Posted 4 years ago

“Fast Shipping”

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Posted 4 years ago

“We purchased 2 NCM Moscow electric mountain bikes for myself and my husband. We are so thrilled with them and have already enjoyed countless hours of fun, riding them! My parents saw our bikes and decided they too wanted the same bikes because they are so good and such great quality. We are absolutely rapt with the quality, the ease of use and the style of our bikes. They were delivered so quickly after we ordered them, arriving within days of our orders. If you want a fast, reliable, sturdy, great looking electric mountain bike that is so easy to use, comfortable and a fantastic price, then these should be number 1 on your list! You won’t be disappointed! Thank you so much Léon Cycles for giving 4 very happy customers an awesome product that will bring us years of enjoyment!”

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Posted 4 years ago

Thank you, Miranda, for this awesome review! 😍 We're happy to know that your parents also loved our NCM bikes. Keep on riding and having adventures with our e-bike. Stays safe and healthy! - Leon Cycle Team

Posted 4 years ago

“We purchased 2 NCM Moscow electric mountain bikes for myself and my husband. We are so thrilled with them and have already enjoyed countless hours of fun riding them! My parents saw our bikes and decided they too wanted the same bikes because they are so good and such great quality. We are absolutely rapt with the quality, the ease of use and the style of our bikes. They were delivered so quickly after we ordered them, arriving within days of our orders. If you want a fast, reliable, sturdy, great looking electric mountain bike that is so easy to use, comfortable and a fantastic price, then these should be number 1 on your list! You won’t be disappointed! Thank you so much Léon Cycles for giving 4 very happy customers an awesome product that will bring us years of enjoyment!”

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Posted 4 years ago

“Excellent bike, quick delivery. I am so pleased with my bike I bought the same one for my wife only the 27.5 model”

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Posted 4 years ago

“Have ridden bikes all my life but as I got older my enthusiasm was waning And the Tasmanian hills seemed to be getting steeper so I bought a NCM Prague. Now my passion is renewed and I just love riding again. I’m really happy with the bike the delivery and the service. Thanks, Andrew in Hobart”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 904 reviews