Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.17

2.2 Rating 421 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.2

Based on 421 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 5 star review on 1st April 2025

Jennifer H

Leons Furniture 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with William and Julia’s service. 😊”

Helpful Report

Posted 1 year ago

“I went in for support as I thought something was missing from my item and was met with compassion, patience and support from Pauline at the desk. She went above and beyond to support me even when I was WRONG. Thank you Pauline, your kindness did not go unnoticed.”

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Posted 1 year ago

“I buy the matress from leçons and the sales help me and is very Nice choice , thanks a lot Slimane for your service and.... Samuel”

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Posted 1 year ago

“J'ai passée à leons dorval et j'ai trouvé un conseiller qui s'appelle Slimane C'est un conseiller accueillent, Gentil et serviable. Et on a bcp aimé son service. Milles merci. Patrick”

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Posted 1 year ago

“We had seen a recliner in the Leon’s email. We went into the store on November 28,2023 and purchased 2 recliners. I must say that this store in amazing and the salesman, ‘Raj’ was very helpful. He was extremely efficient, polite and explained everything to us, including the warranty coverage. I would highly recommend shopping at this store”

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Posted 1 year ago

“Thank you Kevin Ovington at the Leon’s on Walkley road Ottawa location for making my shopping experience pleasant. Kevin responded to all of my questions and provided me with the information I needed to make my oven purchase.”

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Posted 1 year ago

“We dealt with Dustin P at Leon's in Saskatoon and he was very helpful and easy to deal with. I would recommend him.”

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Posted 1 year ago

“Great price for the leather sofa I purchased. The delivery went smoothly and the guys were friendly and efficient. I will order more from them in the future”

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Posted 1 year ago

“Customer service very good I bought 3 appliances but they will not be delivered for 6 weeks which is fine with me the price of appliances was very good I am very pleased with the prices thank you”

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Posted 1 year ago

“Had a great experience with Leon's customer service in particular Sharez. She was so great in working with us for a service issue with our oven and calling to follow up to keep us updated. Thank you Sharez! great customer service is so hard to find these days so it was a pleasant experience.”

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Posted 1 year ago

“My husband and I went into the Burlington, On store on Oct 29th - we had a very pleasant visit due to our salesman Clive. We in turn purchased a leather sofa and love seat and will hopefully (need to get the middle console out of the Dearborn love seat) be purchasing another set in the near future. Thanks Clive for making this shopping experience easy. Keep up the great job!”

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Posted 1 year ago

“Christian Clifford, in Stratford was such an amazing, accommodating sales rep. The delivery men were excellent. Polite, respectful, and highly competent. All of them.”

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Posted 1 year ago

“It’s so nice buying sofa from Leon. Shivaani was so pleasant. She attended to very well.”

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Posted 1 year ago

“Very happy with my purchase, and also upgraded it before delivery and they were very accommodating to do that. Have made other purchases at Leon's and would definitely go back again. Thanks Rachael for all your help. Gail”

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Posted 1 year ago

“Thanks Shaun two thumbs 👍 👍 up !!!..Shaun was very helpful I'm making everything cristal clear and understanding with no hesitation to make a smooth experience for the wife & me..muchley appreciated your Knowledge and understanding everything we want to know, thanks again Shaun 🙏”

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Posted 1 year ago

“My 4 year old LG fridge quit working. Lost everything in the freezer. I called Srima Canagasuriam. Asked her to pick out a floor model fridge. She sent me a picture. I loved it! Had it delivered in the same day! So I bought and paid for a fridge from my office. Excellent sales agent, excellent service! Thank you very much! Leslie Sweenie”

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Posted 1 year ago

“Our sales associate Jonathan McAlpine was courteous, helpful and friendly. We got everything we needed.”

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Posted 1 year ago

“Shawn M., sales at the Coquitlam store, was very professional in facilitating our purchase of a Kingsdown mattress mattress cover. We are very satisfied.”

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Posted 1 year ago

“I purchased a dinning set online. I phoned the location at Sheppard and McLevin in Scarborough and left a message for a representative to call me back. A fine young gentleman by the name of Jaz returned my call. He was outstanding in his customer service skills. His polite manner and his willingness to help compels me to make more purchases. Thank you to Jaz and to Leon's for hiring the right people.”

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Posted 1 year ago

“Very lovely store”

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Posted 1 year ago

Leons Furniture is rated 2.2 based on 421 reviews