Hi Maryam,
Thank you for taking the time to leave a review. If you unzip the pillowcase, there's a label in there that tells you the size of each pillow. I hope this helps - please don't hesitate to get in touch if we could be of any assistance.
Kind regards,
Olivia
“Levitex were really helpful when it came to exchanging my large pillow for a medium (even though I had unhelpfully binned the packaging!!). Friendly and quick communication too despite being a small team.”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear you're not yet experiencing the benefits of optimised sleep posture. We'd love to help turn your experience around and do our best to help with your neck and shoulder pain. Please do get in touch at hello@levitex.co.uk and we will be delighted to assist.
Kind regards,
Olivia
“Cannot believe how well I have slept since getting this pillow , I used to wake up multiple times during night with neck and shoulder pain, I have zero pain now”
“We spoke to your customer service people to be sure we were buying the right size of pillow, and received excellent advice and reassurance.
Once ordered, the pillow arrived promptly, and in pristine condition.”
“My wife has noticed a big reduction in my load snoring, naturally I still snore but at a more tolerable noise level (normal) result 10/10
The pillow size that was recommended to me has improved my neck and shoulders, it no longer hurts when moving positions during the night and getting out of bed in the mornings, it took a few weeks to get use to a pillow that isn’t soft but I’m pleased with the results 👍🏼”
“This pillow is amazing. I have suffered for years from a sore neck and pins and needles in my arms. With this pillow all my aches have gone total game changer. Wish I tried it sooner it would have saved me a lot of money on pillows that don't work”
“Order arrived quickly, however the pillow is ridiculously small for a pretty expensive item and standard pillow cases are far too big. When contacted about it the reason was to keep the cost down!!!”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear the pillow hasn't met your size expectations. In our design process, we've learnt that there was no performance nor comfort benefit to increasing the size of the pillow, but it would have significantly driven the product price up (as we don't vacuum pack them), and so we've decided against it.
The biggest size of the pillow fills out a standard British pillowcase well, with slightly more loose fabric present with the smaller sizes. I completely appreciate this might be bothersome, and apologise for any inconvenience caused.
Kind regards,
Olivia
“I suffer from chronic back pain due to an injury I sustained when I was a teenager. As I have become older (now approaching 40) the pain has become noticibly worst the past year. I tried everything; Doctors prescribed pain killers, Physio therapist helped with body work and a rehab stretching routine which I do daily, I use hot and cold packs regularly, swimming, core exercise training, osteopaths, acupuncture etc. etc. And whilst all of these treatments did help in their own way, I can honestly say it wasn't until I bought the Levitex mattress and pillow that my back injury and pain started to improve noticibly. I am not claiming that the mattress and pillow was a magic cure for my pain. I am sure it is a combination of all the approaches I took to the injury. But I can honestly say that once I started sleeping on the mattress and using the pillow, my sleep was sooooo much better. My back felt fully supported and stable, in the correct posture for healing and rest, and it is the mattress and pillow that excentuated all the other treatments I was using for the pain. It honestly has made a world of difference. I used to wake up in the night in severe pain and after only a week or so I was sleeping all through the night and honestly getting out of bed feeling less stiff and with minimal back pain. My injury and pain hasn't dissapeared. There is no cure and I wouldn't expect the Levitex Mattress to remove all my back problems. But genuinly it has made such a monumental difference to my life and physical abilities now that I could not recommend this product enough.
On top of this the customer service has been first class. Great communication throughout and genuine attentiveness to how I am getting used to the mattress and if there is any help I need.
Really a great company and a great product who genuinly seem to care about their customers (sometimes sadly a rare thing to find in companies these days). Warmest thank you for everything!”
“Great company lots of information. Since using my new pillow I’m very happy to say there’s definitely been a change in my body. I was experiencing pain in my hips and neck which have now gone. I can only put it down to my pillow and my sleeping position. This pillow has actually worked for me I’m amazed.”
