“Absolutely outstanding service. Andreea was so helpful when I needed to try out a different size pillow and shipped it to me immediately at no charge, and also sent a free of charge postal link for returns. So friendly and helpful, I cannot rate Levitex customer service highly enough.”
“I had amazing service at every point with Levitex.
Everything arrived very quickly. I did have lots of questions which James answered constantly....he helped me so much to get me on the right pathway for better sleep.”
“Very happy with the pillow. Took little time to adjust to it but it's very worthy. If you're on the fence whether or not to buy think no more and get it for you. Wife got her one first and she is very happy with it too”
“No issues encountered once ordered pillow came in quick time. The discount code didn't work on the original order, a quick email and the whole thing was sorted with the refund back in my account . Very efficient.”
Hi Martin,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. In the UK, exchanges and returns are free within the 44 night trial.
Kind regards
“Excellent, wish i had bought one sooner. Customer service was very good and genuine, feels like you are buying local even when i bought from Dublin. I bought one for my husband too. Recommend.”
“I can see a small improvement in my neck but I find the pillow a bit small and not particularly comfortable. A lot of money to spend to be disappointed.”
Hi David,
Thank you for taking the time to leave a review and I'm sorry to hear! From even my own personal experience, I can attest that one's perception of the comfort of the pillow drastically changes through the course of using it. It is on the first night for some, after a couple of nights for others and rarely, after a few weeks. I do hope you have had an improved experience and please don't hesitate to get in touch if we could offer any help at all.
Kind regards