Hi,
thank you for taking the time to leave a review and I'm sorry to hear of your experience. Based on what you've indicated, it sounds like we may be able to help - please do get in touch at hello@levitex.co.uk and we will be delighted to do so.
Kind regards
“Levitex are genuinely interested in their customers and in providing the right size pillow for your needs. I initially bought a small pillow but after 2 weeks of use felt it wasn’t quite right. I contacted Levitex and after explaining myself I was immediately offered a medium size pillow with no rush to return the small one.
Would 100% buy from this company again.”
“I was really impress with the consultation and really felt my needs were listened to. I received some great advice which was not driven by ordering a pillow but solely around improving the quality of my sleep.. Thank you 😀”
“Brilliant, pillow has solved my sleep problems. It’s expensive but for me definitely worth it. I’ll definitely be ordering again from them if I need a new mattress”
“I adore my pillow! It honestly feels like my head is floating! My old pillow which was a memory foam one made me feel like there was pressure against my head when I woke. I will aim for your mattress next!”
“As a physio not only do I sleep on a Levitex pillow and mattress, I also stock the pillows in my private practice and recommend them to my patients who struggle with neck pain at night. The various sizes means I can perfectly fit them to my patients and ensure they’re aligned well at night. The feedback to me from my patients has been incredible. It has made a difference to so many peoples lives.
Thoroughly recommend both the mattress and pillows.”
“Amazing customer service!! We ordered a pillow according to height recommendations and discovered it was too thick for proper head alignment. Through a few emails, they were able to solve our problem and came through with a replacement at no cost. Thank you for going above and beyond. Highly recommend the product just on the service received alone!”
“I'm afraid I'm still unsure of the pillow, my husband is totally onboard, but you're customer service is second to none and you should get a 5 for that.
Sorry it's a bit very conclusive answer”