Hi,
I'm very sorry James missed your email. He's very committed to personally checking in on everyone and so is quite upset he didn't catch your response. I believe he's got back to you now, if I could personally be of any further help, please don't hesitate to reach out at enquiries@levitexfoams.com
Kind regards
Olivia
“Initially purchased for my husband but he found it slightly too firm. Having tried many different pillows myself and always preferring a slightly softer one I’ve always found I wake up to adjust my pillow or find my head /neck in an uncomfortable position. After using the back sleeper pillow myself for a few nights it quickly benefitted my neck and shoulder niggles and removed the need to manipulate my pillow, so has helped to provide a more comfortable nights sleep. My husband is considering trying the side sleeper pillow and bearing with it for a week or two in the hope he gets used to the slightly firmer feel after seeing the benefits I’ve had.”
“I purchased this pillow after researching a lot of other pillows. This one definitely stood out for me. It has reduced aches and pains from sleeping in a bad position from my old pillow. It has also reduced, if not almost completely stopped my snoring. It's firm yet soft to sleep on. But gives you all the correct support you need for a great nights sleep!!
There is a strong foam smell when you first receive it. I thought it would put me off. But if you air it for a few days before you use it, it helps. And I've had mine for over a month now and can barely smell anything. Just be patient! The customer service is great too. All very helpful.”
“The parcel arrived quickly and it was well packaged. I got in touch with customer services before ordering for some sizing help and Olivia was super helpful.”
“Bought a pillow because of snoring issue and pleased to say now 80-90% better. Also getting better sleep quality and the benefits that it brings. Good service, arrived promptly and good follow up service to see how it was working. Worth the money, highly recommended.”
Hi James, I'm really sorry to hear you haven't used the pillow. The smell is unfortunately typical of foam products, but if you're particularly sensitive to it, washing the outer pillow cover and airing the pillow out for a couple of days helps.
You are of course free to return the pillow too - please just get in touch with our team at enquiries@levitexfoams.com to arrange this.
Kind regards
Olivia
“Great company to deal with I emailed them as wasnt sure i had the right height of pillow. Quick response, i was sent another pillow to try which is just so comfortable. Well worth the money as dont have sore shoulders and neck in the morning anymore.”
“Took a while to get used to but my sleep has improved ten-fold (when my mrs isn’t kicking me in the ribs or trying to steal the pillow). Stays real nice and cool too. The new smell has worn off after about 30 days. Would definitely recommend.”
“Took a couple of nights' sleep to get used to the new lower sleeping position, but now I love it. I no longer wake with a crick in my neck and often I've not even moved sleeping position!”
Hi Kayley
Thank you for taking the time to leave a review! We genuinely want to improve your sleep and would love to try and suggest some tweaks that could help reduce the snoring. I'll get in touch with you directly
Kind regards
“Fantastic service from James & Olivia, the mattress arrived quickly and is absolutely the comfiest thing I've ever slept on (and huge - I got a super king!) - love it!”
“Since having my Levitex Pillow I feel much more rested when I wake up in the morning, in terms of my snoring my Husband says on some nights it is better and other nights it appears the same but I guess I will never know the whole truth and I am sleeping at the time!”
“I have been impressed greatly by the Levitex pillow I purchased. My sleep has been so much better since using the pillow. My husband is also getting a better night's sleep since I am no longer snoring. I used to have 3 pillows due to sleep apnea and needing to have a higher level for my head. Now the Levitex pillow gives me the support I need in the right places so I feel so much better. I have stopped waking up with headaches too.”
