Levy Electric Reviews

Name: Levy Electric
Rating: 4.52

4.5 Rating 600 Reviews

88 %

of reviewers recommend Levy Electric

4.5

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ups lost my package. I’ve filed a complaint with Ups, do I need to coordinate something with levy?”

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Posted 2 years ago

Hey Spencer - I'm sorry your first package was lost but we actually just re-shipped you a new one.

Posted 2 years ago

“I have had my scooter for a year and it just stop working. have 2 batteries that i have purchase fully charged and still not working. It just won't turn on anymore. very upsetting.”

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Posted 2 years ago

“Upgraded to the Levy Pro for the extra power of the 350-watt motor. Much better on the steeper hills where I live. Real measured grades between 7 to 12 degrees. Impressed with the battery, as I can make two complete loops downtown (10 miles) including several short steep hills and two very long mild hills. Tires and feel are very solid and well built. One wish - the removable battery needs a lock in place. Very happy overall. Recommended.”

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Posted 2 years ago

“basically same specs as the ninebot max but I can actually carry it up to my apartment.”

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Posted 2 years ago

“I would give a 5 star. However, they did not ship the e scooter with solid tires as I ordered. They were quick to send the replacement, however, I received a replacment scooter with a solid front tire and a pneumatic rear tire. It's a very big inconvenience that could have been avoided if the right e scooter was shipped in the first place.”

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Posted 2 years ago

“Feeling super down since using a week and the tubed tire punctured. I didn't recall hitting anything hard so I would not recommend getting the tubed tires at all. I also missed the $100 deal on the scooter and now I have to pay for expensive maintenance a week in.”

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Posted 2 years ago

“scooter is reliable and very fun to ride. interchangeable batteries was a required feature for me so this scooter is great.”

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Posted 2 years ago

“I’ve reviewed the levy plus I wanted an upgrade so went with the plus”

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Posted 2 years ago

“Company is good. I like the available parts. Love their goals with the scooters”

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Posted 2 years ago

“very good scooter.”

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Posted 2 years ago

“Purchased a demo unit. When the unit arrived, I checked it over and found that the rear light did not work; as a tail light or a brake light. I contacted support and they sent me a tail light module with no instructions. Contacted support again and they said they did not have a video for this repair. I spent some time looking over the scooter including loosening the back fender and removing the tail light lens cover but could not determine how to access the wire connector. I did not want to dissamble further so I reinstalled the lens and fender. Looks like I will do without a rear tail light/brake light. Also, the scooter was beat up more than I expected with numerous dings/dents/chipped paint along the sides of the standing platform. On the positive side, the scooter appears to be sturdy, the controls are easy to understand, and the scooter is fun to ride. Max speed is close to what was claimed (would not want to go faster on a scooter). Have not checked the miles/charge yet.”

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Posted 2 years ago

“Great company. Customer service is awesome.”

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Posted 2 years ago

“The product is great.”

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Posted 2 years ago

“orders the scooter for a birthday present, and have been unable to use it as no handle bars, no charger nothing was included. Also the bike looks used. Have been trying to return the product ever since, and no one is responding!”

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Posted 2 years ago

“Really sturdy scooter, feels like a good investment.”

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Posted 2 years ago

“I love my Levy original! The deck is wide for your feet with the battery in the neck making it an ultra smooth ride! Charges in only 2 and a half hours! Gonna buy a second battery so I can double my range. I had my scooter going 32 km/h. Not sure what that is in miles, but it is lightning quick for a budget scooter! So far, so good!”

Helpful Report

Posted 2 years ago

“Very easy purchase, arrived quickly and was super easy to unpack.”

Helpful Report

Posted 2 years ago

“Don’t buy from this company. I ordered a scooter from them and they canceled my order and kept the money!!!! There is no phone number to call anyone to get things figured out either and a lack of communication. Also you can’t track your order unless you download a 3rd party app. I had high hopes for the scooter but I’m very disappointed.”

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Posted 2 years ago

“I love the scooter especially with the rubber tires!”

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Posted 2 years ago

“Super easy to rent and very fun!”

Helpful Report

Posted 2 years ago

Levy Electric is rated 4.5 based on 600 reviews