Levy Electric Reviews

Name: Levy Electric
Rating: 4.52

4.5 Rating 601 Reviews

88 %

of reviewers recommend Levy Electric

4.5

Based on 601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 10th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Weight is my biggest complaint. It’s really heavy, I would probably have gone for a lighter scooter if I had to choose over again”

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Posted 4 years ago

“Customer service was by far one of the best experiences I've had. My scooter was on the brink of getting thrown out and with the help of Levi, they were able to walk me through every step to revive my scooter from the brink of death. Will definately be staying with this company since they understand the customer is priority. Love the product.”

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Posted 4 years ago

“I bought this scooter for my wife and have really been impressed with it so far. Being able to start her off on beginner mode so she can learn and then switching her to normal so she can keep up has been the best part of this scooter for me. There are also a lot of hills around my house so the regenerative braking on this thing helps out a lot. I am looking forward to buying another battery sometime in the future to swap out on our longer rides. You guys have really made a unique and interesting product, keep up the good work!”

Levy Electric 5 star review on 8th February 2020

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Posted 4 years ago

“The first scooter I ordered had an issue with the motor. I was told to mail it back and I would receive another new one. It took only a week to get my new scooter mailed back to me. The second scooter I recieved is a work of art. This thing is smooth and hassle free after putting some green slime in my tires. I am currently waiting on an extra battery and wheels. Very glad Levy gives me so many different options on spare parts! Their customer service is reliable. Thanks for existing Levy!”

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Posted 4 years ago

“Experience has been great so far. Very knowledgeable staff regarding electric scooters and how to properly maintain and operate them.”

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Posted 4 years ago

“I dealt with Eric at r try he NyC location when an issue arose with my scooter and he was very great in helping to fix quickly.”

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Posted 4 years ago

“The website is easy to use and checkout/shipping was really fast. I contacted support with a few questions before purchasing and they were really helpful answering everything.”

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Posted 4 years ago

“No complaints, item arrived on time and as described.”

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Posted 4 years ago

“My second scooter purchased from Levy Electric. The new tubeless tires are a major improvement. Keep it up looking forward to seeing what you all do next.”

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Posted 4 years ago

“I ride my levy to work every day! It’s fast, smooth, and such a more enjoyable way to travel than public transport or a bicycle. After a year of use the quality has maintained in excellent shape. Any questions I have had this past year were answered by Levy support in a polite and timely manner. Thanks Levy! 5 stars in all regards”

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Posted 4 years ago

“Good: - seems solidly built (levy electric) - company seems to care Not so good: - even without tube tires need changing and that is painful - brake does not have enough stopping power - safety concern - disappointing range”

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Posted 4 years ago

“Excellent customer service and excellent product. Love my scooter and everything about it. Have had it almost 3 months and no complaints!”

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Posted 4 years ago

“Everything from speed and battery is great The only thing i wish levy electric would change is the weight. Its too heavy and bulky. I wont mind paying premium if i have to just get a lighter frame”

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Posted 4 years ago

“Love the scooter, I have tried many of the most popular scooters in this price range and the Levy is by far the best. The removable battery is great. Only negative is the kickstand. The angle is so vertical that it does almost nothing. My scooter has fallen several times with the latest fall breaking the throttle.”

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Posted 4 years ago

“My wife and I are not spring chickens (60+). Our big scooters weigh well over 50 lbs. and are powerful and fun to ride. Portability, however is a real issue. We wanted light scooters for easy transport and figured under 30 lbs. was a good target. We looked at a raft of different scooters and settled on the Levy. The attractive features were 350 watt motor, tubeless air tires and changeable batteries. We bought 2 with 2 spare batteries. Shipping across the country was fast. The scooters were Easy to set up and battery charging time was as advertised. We have been very pleased with the scooters. Our biggest surprise was how well they handle rough pavement. The pneumatic tires and slight flex to the deck combine to smooth out the road. Acceleration is quick and the brake works fine. We could have spent $100 less but tubeless tires and the ability to gain another 10 miles of range with a quick battery swap more than offset the price difference. Highly recommended.”

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Posted 4 years ago

“Levy's service and scooter are top notch. Scooter arrived on time and well packaged. Easy set up and works great. Plenty of power even for small hills. Very happy with the purchase. Levy's web site and communication were also excellent. Much appreciated.”

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Posted 4 years ago

“It's a great scooter and probably the best one that you can buy at $500. A removable battery makes a huge difference in how you have to carry around the thing. Instructions to assemble and customer support for overall great. The mileage range is definitely less if you're over 200lbs but that's going to be the case for all other scooters. I would avoid the locks that are recommended on this website though.”

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Posted 4 years ago

“Not sure i can comment that much yet. On the scooter itself see below.”

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Posted 4 years ago

“Great scooter overall, I have really been enjoying riding it. One complaint is that the battery is not that great and doesn't last too long, but when it is fully charged the scooter is a lot of fun to ride.”

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Posted 4 years ago

“The good, scooter is lots of fun and has very good pick up. Build quality is great and it seems strong rugged enough to withstand daily torture. Great triple brakes, tires, and speed. The bad, the manual, no Bluetooth app, batteries, speed. Manual is very poor (x7 not even rebranded). No app even though the manual talks about it. Tried riding the scooter in 30F weather and the scooter shutdown, seems like batteries are not made for the cold. The speed is not consistent, when fully charged it gives you a kick, when 3 bars or lower it slows down to 15mph or lower in sports mode. Can at times feel like connection to the battery is loose and lowers power or it might just be how it's programmed.”

Levy Electric 3 star review on 15th January 2020

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Posted 4 years ago

Levy Electric is rated 4.5 based on 601 reviews