Levy Electric Reviews

Name: Levy Electric
Rating: 4.52

4.5 Rating 601 Reviews

88 %

of reviewers recommend Levy Electric

4.5

Based on 601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 10th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the extra battery...received email confirmations...it arrived. Perfect! Thanks levy!”

Levy Electric 5 star review on 10th May 2020

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Posted 4 years ago

“Worked well and fixed the issue.”

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Posted 4 years ago

“Eric, Did a great job of answering a number of questions and representing the product. A fair amount of research indicates that a removable battery is a big plus for me. It makes the unit lighter with the battery removed and removes range anxiety. 10" wheels important and the fit and finish great. Buy the spare intertube. It is unusual and would be hard to find off the shelf. Larry Cole lfcmedina@aol.com”

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Posted 4 years ago

“Excellent customer service. All of my questions were addressed promptly. I love my Levy scooter. It has been perfect for commuting in the neighborhood where parking a car in the evening can be difficult. Rides smoothly and I keep the spare battery charged in case I want to travel longer distances.”

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Posted 4 years ago

“I had multiple electric scooters, from high end and expensive, to cheap ones. The Levy scooters have great features, made solid and priced well for the features. The changeable battery is a brilliant idea. The breaks work great. I am a heavy person and this scooter carried me on a slope like a champr! To add to my good experience, was the customer service. Eric responded to my concerns and questions rapidly. I am happy with my Levy (I bought 2 actually) and will return here without any hesitations in the future. Good price for good quality Good features Great customer survice”

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Posted 4 years ago

“I shopped for quite some time before choosing the Levy. I am sure glad I did. This scooter has all the important features done right!! I highly recommend this scooter to both the casual user to a serious commuter.”

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Posted 4 years ago

“I've had my Levy for almost 8 months and have yet to encounter any problems besides a flat tire. The tires are relatively easy to repair with tire slime. The scooter I owned previously that I purchased on amazon became very "loose" after the first 3 months, meaning the hinge and other joints on the scooter started to rattle and feel unsafe. I haven't experienced this with Levy yet, a testament to it's build quality and materials.”

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Posted 4 years ago

“Levy is one of the few companies based in the US for electric scooters which offers good peace of mind. In terms of shipping speed, spare parts availability, and local support this was an easy choice.”

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Posted 4 years ago

“My second purchase with Levy came a few weeks ago. There are a lot of improvements with the Levy Plus. While the range is certainly improved the most underrated aspect are the larger 10" tires. It sits a little bit higher off the ground and I feel better riding this on rough pavement. Most of the other components on the scooter are the same, which makes swapping out spare parts easier to deal with between the two models.”

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Posted 4 years ago

“Good, quality products at reasonable prices. I have the original Levy, but might have been better off with the Levy Plus as I'm putting 10 miles on this thing per day.”

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Posted 4 years ago

“They are the best and they look out for me”

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Posted 4 years ago

“I recently purchased the Levy Plus. First impression, it looks real nice. Can't say how well it rides just yet as my scooter's fender broke during shipment. Contacted Levy about this and they were super quick to respond and help resolve the issue. Apparently this is a very common occurrence so just know there's a possibility you might be disappointed like I was about receiving a damaged scooter. Hopefully Levy will work on a better way of packaging it or even maybe slapping on a "fragile" sticker so couriers are more careful with it during shipment. Although I'm slightly annoyed that I now have to repair a brand new scooter before I can even ride it, I greatly appreciate the excellent customer service I received. Now just waiting on that replacement piece to arrive so I can finally test this scooter out.”

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Posted 4 years ago

“Company seems to care a lot about electric scooters and making them accessible, and support is overall help and friendly.”

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Posted 4 years ago

“No complaints so far, about 5 months in and haven't had any issues. Thanks”

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Posted 4 years ago

“Purchased my 2nd scooter with Levy and love it. The Plus model is everything I wanted in the first. Bigger, wider tires for the streets and longer range make it pretty much the ideal scooter for me.”

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Posted 4 years ago

“Love the scooter! I haven't been using it as a regular commuter or used it a TON, but it's a really fun ride with the sport mode always being a surprising kick. Even my mom loves to ride it! I haven't had any issues with it so far. Build quality is good, doesn't have the wobbly stem. I found the top speed was more 17 for me, but I would still recommend it!”

Levy Electric 5 star review on 4th April 2020

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Posted 4 years ago

“There are many things i like about my Levy...I love the clean minimal design as well as the ride. My last scooter had smaller tires and i definitley feel more safe riding this urban terrain on my Levy.”

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Posted 4 years ago

“I love my Levy scooter, I have had no problems with it (other than a flat tire, but that was user error). The only real issue that I have had, and this might just be some software issues on the website, was when I needed to order some new tires from the Levy Store online. The store wouldn't let me order them because "They could not be shipped to my address" even though that was where I had the Scooter sent in the first place. Then, when I had finally completed the purchase, after many days of refreshing the page and wondering what was wrong, it took 2-3 weeks for them to be shipped to me. This was warned about on the page to purchase them beforehand, so I knew what I was getting myself into. I think this just might have been that they were out of stock and so I would have to wait, so I'm not so mad about that. Other than that small thing, I have to say I'm loving my Levy Scooter.”

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Posted 4 years ago

“No complaints on the scooter so far, but I've only used it a handful of times. I definitely want to commend the customer service though! Levy is responsive and cares about their customers and product.”

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Posted 4 years ago

“Good prices for high quality products. Wish they had these in more retail stores though, it seems you can only buy them online and it would be nice to test ride, which is only available in big cities in the US.”

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Posted 4 years ago

Levy Electric is rated 4.5 based on 601 reviews