Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,644 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to add a second bike to my policy, which is something I expected to be able to do over the phone as I have with other insurance companies. I called four times and *eventually* the phone was picked up, only to discover that I couldn't get either a quote or add a second bike over the phone, but rather would have to wait for a call back from their 'multi-bike' department. Now I have the inconvenience of likely missing that call back because they will undoubtedly call me when I'm in the middle of work and unable to answer the phone. So far, not very impressed and have only given two stars rather than one because the initial cost was competitive and the documentation came through very quickly. It doesn't inspire confidence for the future if I ever need to make a claim.”

Helpful Report

Posted 1 day ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great customer service and would like to investigate this further. If you email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration, one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 day ago

“Very good insurance”

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Posted 3 days ago

“Are very good this insurance”

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Posted 6 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 days ago

“Very Nice”

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Posted 1 week ago

Thanks for leaving us such a great review!

Posted 6 days ago

“Very good.”

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Posted 1 week ago

That's great to hear, thanks for the review!

Posted 1 week ago

“good company”

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Posted 1 week ago

That's great to hear, thanks for the review!

Posted 1 week ago

“I like this company ❤️”

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Posted 1 week ago

Thanks for leaving us such a great review!

Posted 1 week ago

“I want to changes and you didn’t reply email and phone m not happy with your services”

Helpful Report

Posted 1 week ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 week ago

“Very good insurance company”

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Posted 1 week ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 week ago

“Very helpful and knowledgeable staff.”

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Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“Worst company I've dealt with in 62 years of being on thus earth, miss quoted me and have over charged me also, never again”

Helpful Report

Posted 1 week ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 week ago

“The app and the arrangement of the insurance was good. No quibbles. The price I have paid..... I dont think I will ever be happy; whomever I insure with! I have repeatedly insured via Lexham and to be honest have stopped shopping around as it has been so straightforward. I would recommend them.”

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Posted 1 week ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 week ago

“The only thing is the time it takes to answer the phone. But other wise i had a very good experience Thank you”

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Posted 1 week ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 week ago

“Urgent done the work to complete my policy”

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Posted 1 week ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 week ago

“Круто Так Держать”

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Posted 1 week ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 week ago

“I wish I could give them more stars. They not only helped me when I needed it they did so in a totally flexible way most insurance companies would not have.”

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Posted 1 week ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 week ago

“Love it ✅👍🏻”

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Posted 1 week ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 week ago

“It's very good 👍👌actually it's best insurance company”

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Posted 1 week ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 week ago

“Very nic insurance”

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Posted 1 week ago

That's great to hear, thanks for the review!

Posted 1 week ago

“Nice very good”

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Posted 1 week ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 week ago

Lexham Insurance is rated 4.3 based on 4,644 reviews