Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,769 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Tell us how Lexham Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lexham Insurance 5 star review on 17th February 2025

John Temple

Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is awful. They charge you even if they cancel the insurance by themselves. We can’t talk to them by phone unless we have 4 free hours to wait and we’re never allowed to change nothing because they don’t care about nothing just money. Very bad service.”

Helpful Report

Posted 6 hours ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards Lexham Insurance

Posted 6 hours ago

“Did you very special and they are very respectful people”

Helpful Report

Posted 1 day ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 day ago

“Good service best insurance company”

Helpful Report

Posted 2 days ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 day ago

“After hunting for cover across multiple companies Lexham are the most reasonably priced & best cover out there!”

Helpful Report

Posted 2 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“Very easy site to use will recommend”

Helpful Report

Posted 3 days ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 day ago

“Fare price and quick and efficient service”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“Could not find insurance then Lexham came along. Happy with cost.”

Helpful Report

Posted 3 days ago

Thanks for leaving us a review!

Posted 1 day ago

“I needed to speak to someone about an aspect of the insurance, but I tried three times and was on hold for over an hour over the three calls. I ended up buying the insurance anyway, but yes, not so happy”

Helpful Report

Posted 3 days ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 day ago

“Very good company..good price 👌”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“nice service”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“Very easy to do on internet very happy”

Helpful Report

Posted 3 days ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 day ago

“Very friendly team good service”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“Lexham insurance one is best.”

Helpful Report

Posted 3 days ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 day ago

“Telephone conversation was good and informative”

Helpful Report

Posted 3 days ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 day ago

“Very fair quotes and very good to respond if you have any questions 5*****”

Helpful Report

Posted 3 days ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 day ago

“Its little bit costly”

Helpful Report

Posted 3 days ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 1 day ago

“Excellent”

Helpful Report

Posted 3 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 day ago

“I love lexham insurance because cheapest insurance”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

“Insurance product ok but telephone contact very difficult and app limited. First person I spoke to had phone issue their end so after the usual 10 min chat on 'terms and conditions' we got cut off with no call back. Next day rang back better person amswered”

Helpful Report

Posted 3 days ago

Posted 1 day ago

“Good it's really nice and great full for all of”

Helpful Report

Posted 3 days ago

That's great to hear, thanks for the review!

Posted 1 day ago

Lexham Insurance is rated 4.3 based on 4,769 reviews