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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Keith McDermott
Verified Buyer
“I appreciated two advisory//cautionary/warning letters and then was most satisfied with two follow up telephone conversations to renew my motorbike policy”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Lexham insurance is well priced and their staff are efficient when taking up your renewal. I did find them very pushy though with multiple emails and letters saying my insurance was cancelled from a fortnight time if I didn't renew. I found this slightly confusing as I would expect to be Informed that as of a certain date I would not be covered not that it had been cancelled. Still using them though.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“25minutes on the phone to get quite and confirm details you already have? Never again!”
Helpful Report
Posted 6 years ago
Bob Baker
Verified Buyer
“Polite and efficient.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Was competitive quote for my 1st year and no problems setting it up and getting policy details. 2nd year quote wasn't as good as I wanted so shopped around and found cheaper. One criticism is - make sure you are aware that 5 days before due date they will take payment if you don't tell them you want to cancel (it is in small print) I thought I had a few more days to sort so had to ring them to cancel once they had already took money.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quote was pretty average, call center staff are a pretty mixed bag, some of them are really helpful while others really don't appear to care. Retrieving documents online is a nightmare, clicking the link to the required document will either take a considerable amount of time, time out in the browser, and/or abort your whole session - thus requiring you to log out and start over.”
Helpful Report
Posted 6 years ago
Thomas Donley
Verified Buyer
“Found to be the best value for my money while only turned 16. Thanks to you I am on the road ,,,,,,,wild hogs ride safe ride long”
Helpful Report
Posted 6 years ago
Mark Petherick
Verified Buyer
“Very polite and helpful”
Helpful Report
Posted 6 years ago
Michael Plant
Verified Buyer
“I found them not only very helpful but very considerate and understanding......not your normal script!”
Helpful Report
Posted 6 years ago
John Murphy
Verified Buyer
“Never been a problem when I’ve needed to ask a question or change something! Friendly staff and great prices!”
Helpful Report
Posted 6 years ago
Declan Hetherington
Verified Buyer
“Very helpful staff and easy options to pick for setting my insurance up”
Helpful Report
Posted 6 years ago
Stephen Kelly
Verified Buyer
“Easy to apply online, competitive quote, I made a small error which they dealt with immediately without fuss.”
Helpful Report
Posted 6 years ago
Robert Butchart
Verified Buyer
“Love the service and help u giff me and thanks”
Helpful Report
Posted 6 years ago
Anna Foley
Verified Buyer
“I spoke with Aidan on the phone. He was friendly, helpful and concise. He helped me to understand which was the best plan for me, and I felt reasussured that I had made the right decision.”
Helpful Report
Posted 6 years ago
Luke Clare Paule
Verified Buyer
“Lexham Insurance got my motorbike insured quickly for a cheap price”
Helpful Report
Posted 6 years ago
Jason Lee
Verified Buyer
“Quick and No Hassles so far.”
Helpful Report
Posted 6 years ago
Omar Jawud
Verified Buyer
“It was so helpful And easy to do it online”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“In my case good value ...would and have recommended.”
Helpful Report
Posted 6 years ago
Razvan Pionescu
Verified Buyer
“Thanks!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I've contracted this insurance last year for my bicycle and I never got a confirmation e-mail, contract or policy. This year it apparently renovated automatically (which was not my intention) and I got all of the above. I'm glad I didn't have any problem, but if I'd have needed I'm not even sure I was insured.”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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