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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Darius Petrauskis
Verified Buyer
“Very good and helpful customer service.”
Helpful Report
Posted 4 years ago
Jamie Ransome
Verified Buyer
“It was so quick and easy to sort insurance out, would definitely recommend”
Helpful Report
Posted 4 years ago
AMIR PIRANI
Verified Buyer
“Good and easy”
Helpful Report
Posted 4 years ago
Hudson Paul
Verified Reviewer
“Customers service and the price”
Helpful Report
Posted 4 years ago
Grzegorz Nerka
Verified Buyer
“Good Job service”
Helpful Report
Posted 4 years ago
Gj
Unverified Reviewer
“Easy to use online! Had a problem with viewing my cert and policy but messaged to query and got a reply quick and sorted everything.”
Helpful Report
Posted 4 years ago
Steve Gledhill
Unverified Reviewer
“I was on the phone that long I gave uythe “Will to Live” surely there’s a quicker way to renew your policy.”
Helpful Report
Posted 4 years ago
Vittorio Cinque
Verified Buyer
“Price is good but I cannot believe if I am charged almost 50£ for admin changes.”
Helpful Report
Posted 4 years ago
Ella
Verified Reviewer
“Their customer service is fantastic! Called in for an address change on my policy, unfortunately the person (I didn't catch his name) I reached was unsure of the best advice due to it being a complicated situation on my end. He gave me the option to hold or to arrange a call back, I chose a call back. They called me back the same day and the wonderful Maddie helped me sort everything out and gave me extra information on things I was unsure of. I'm not overly experienced with this stuff but she was brilliantly helpful, polite, very thorough and explained things clearly for me so I could confidently choose what I wanted to do.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Lexham were quick to answer the phone. Their quotation was very competitive and their agent answered my questions comprehensively and in a manner I understood, so I felt I was in good hands. I didn’t feel pressured into taking ad ons that I didn’t need. Well done Lexham.”
Helpful Report
Posted 4 years ago
Karinne Luz
Verified Buyer
“Very very good”
Helpful Report
Posted 4 years ago
Gustavo Scarpatti
Verified Buyer
“Very good”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Fortunately I haven't needed to put their personnel to the test, but I was delighted to learn at renewal that the market competitive renewal cost was the sane as last year. The contact I have had with the customer service personel has been friendly, helpful and informative.”
Helpful Report
Posted 4 years ago
Nicholas Pryke
Verified Buyer
“Helpful staff who helped me solve my issue and got me a cheaper cost for my renewal.”
Helpful Report
Posted 4 years ago
Lucas Barbosa
Verified Buyer
“only cancel insurance and not the solution for the client,”
Helpful Report
Posted 4 years ago
Michal Cisnaj
Verified Buyer
“👍👍👍thank you. Good service”
Helpful Report
Posted 4 years ago
John Ferrers Dunn
Verified Buyer
“I don't think much re the Cycle policy that the fee only includes 1 bike, a change from the prior year. I am the only rider in my household and naturally can only ride one at a time, one being essentially a back up. My use of the insurance would only have happened in the 60s (near Bacton if you are interested when my rear hub broke). There has been no occasion since when this would have been needed, so it is probably a luxury to have this for one bike anyway. In principal of course a re-assuring protection. Grumble over!”
Helpful Report
Posted 4 years ago
Richard Nealon
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Satisfactory , renewals service is poor - The only thing this company really have going for them is competitve pricing. -Lack of communication between Lexham and Plantec Assist (The company they use as Third Party Claims handler) - Lack of communication within departments at Lexham. -Failure to send documents over promptly or with correct details.”
Helpful Report
Posted 4 years ago
Luana Oliveira Teixeira
Verified Buyer
“Very good insurance.”
Helpful Report
Posted 4 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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