Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Lexham for 3 years now - quick and easy to get a quote - and renewals always good price - totally satisfied and would alway recommend them”

Helpful Report

Posted 7 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 7 months ago

“good and old fashing service on bull just the best prices for your bike”

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Posted 7 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 7 months ago

“Friendly assistants and competitive price match. Wide range if insurance options.”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“I was dreading the renewal as the media was predicting massive increases. Lexham was best value last year and again at renewal despite around £90 increase... It seems an NCB is actually worth nothing much.”

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Posted 7 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 7 months ago

“It’s very good”

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Posted 7 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 7 months ago

“Best insurance company ever in London uk”

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Posted 7 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 7 months ago

“Mr/Ms we are vary helpfull company and contact daily update.”

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Posted 7 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 7 months ago

“Your service is beautiful, thank you very much”

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Posted 7 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 7 months ago

“Hi Lexham.”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“Good customer service”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“Is very help full”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“Poor customer service, and every time I called it’s nearly 45minutes. Spoken with agents about issues but no solution was offered. I would not recommend to anyone. Only thing I will say it does come cheaper than most bike insurance. I am sure someone from IT/Customer relation will reply to this to defend the company as previous review by other people. Shame they didn’t or wanted to resolve the issue earlier.”

Helpful Report

Posted 7 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 7 months ago

“Quick and easy to uplay insurance! Highly recommend!”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“It is very kind and great company”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“Great company.”

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Posted 7 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 7 months ago

“Yes everything is great thank you”

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Posted 7 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 7 months ago

“It’s very good”

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Posted 7 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 7 months ago

“Completed documents and confirmation quickly but when I had to be proactive about confirming receipt of my Proof of NCD by email as when I rang I was on hold for over 20 minutes. I hope this won't be the case if I need to speak to an agent when I really need to following at accident 😱”

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Posted 7 months ago

“Lexham have provided good insurance cover for my Moto Guzzi Stelvio at a reasonable price. The excess cost is high but as I do not expect to make a claim this is not an issue. The online process was simple and easy to manage.”

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Posted 7 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 7 months ago

“Really good company”

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Posted 7 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 7 months ago

Lexham Insurance is rated 4.3 based on 4,645 reviews