Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Top. Love top top”

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Posted 4 months ago

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Posted 4 months ago

“Do I took insurance out with Lexham and they said their was an issue with my policy,so after work I tried ringing every day for over a week spending over a hour each time to not get through and have my policy cancelled,apparently because I didn’t contact them when like I said over s hour everyday for nobody to even answer! The worst company I’ve ever dealt with and I certainly will be telling any of my friends or family thinking of going to Lexham Just how bad they are! Shocking service”

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Posted 4 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 months ago

“I've had a house fire and can't find insurance documents for my vehicle. I texted Lexham to ask if I was with them. I had been for several years but almost instantly they sent a pdf of my past policy which proved SO helpful. Can't thank you enough. I will come back to you!”

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Posted 4 months ago

“Only just found out that my insurance is not with Lexham as there just the broker! They also don’t give you any information on who your actually insured with unless you ask.it also claims that they do multi bike insurance when I went to add a new bike to the policy they told me I can’t cause the actual insurer doesn’t do multi bike”

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Posted 4 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 months ago

“BAD CUSTOMER SERVICE”

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Posted 4 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 months ago

“Problems getting through on the phone, this needs sorting out. Once connected to an operator, good & polite service.”

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Posted 4 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 4 months ago

“Is very important”

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Posted 4 months ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 4 months ago

“Very simple to arrange my insurance with Lexham. Very competitive price (cheapest) with a good level of cover for a first time camper van owner.”

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Posted 4 months ago

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Posted 4 months ago

“I like using this insurance company”

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Posted 4 months ago

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Posted 4 months ago

“Outstanding”

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Posted 4 months ago

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Posted 4 months ago

“It’s okay not too bad”

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Posted 4 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Quick and easy good service 👍🏻👍🏻”

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Posted 4 months ago

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Posted 4 months ago

“Easy to handle process, but prices are completely off what it should be”

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Posted 4 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Marvellous”

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Posted 4 months ago

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Posted 4 months ago

“Comecei a trabalhar agora com Lexham insurance e estou começando a gostar.”

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Posted 4 months ago

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Posted 4 months ago

“Been with Lexham for quite a few years now and have been very happy with the quotes and service , one thing i have noticed this year though and i know most companies are doing it is everything is ortomated or being told to do things on line i rang eight times at all different times only to be told it would be best on line, now I'm in my seventies I'm not good with modern tec so for me and many others it's so much easier to speak to a real person the young lady ( if I'm not offending anyone by saying that) not sure these days , i did eventually speak to was fantastic and was very friendly and professional , i know this is the way things are these days but it really is better speaking to real people. Thanking you Glenn Hinton”

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Posted 4 months ago

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Posted 4 months ago

“Using the app now , makes sorting insurance better specially if it’s just renewing”

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Posted 4 months ago

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Posted 4 months ago

“Very good”

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Posted 4 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 4 months ago

“Very helpful and a good service felt welcomed and they explained everything in detail and had patience.”

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Posted 4 months ago

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Posted 4 months ago

“Excellent customer service from all the team I’ve spoke to with my interaction with lexham would like to praise the good and hard work, and their cheap insurance rates compared to other companies.”

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Posted 4 months ago

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Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews