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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Anonymous
Verified Buyer
“Quick and easy setup. No hassle, fuss or convoluted targeted ad campaigns. Thoroughly recommended”
Helpful Report
Posted 5 years ago
Thiago Aires Dos Santos
Verified Buyer
“Very good!”
Helpful Report
Posted 5 years ago
Alexandre Lazarini
Verified Buyer
“The aswers were fast and the price is reasonable”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Paid around £900 for a 125cc cbf. third party only. Then upgraded to a YZFr125 which they decided to charge me an extra £500 for + fees. Bike got stolen so I cancelled the insurance after 7 months, and they only refunded me £250. Not to mention having to wait HOURS for someone to pick up.”
Helpful Report
Posted 5 years ago
Dan Revell
Verified Reviewer
“Customer service over phone is absolutely brilliant, very nice friendly staff who listen to your concerns and do their best to help fix those issues. And on top of this there prices are the lowest I personally have managed to find on the internet which makes them a great insurance company.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I found the person I spoke to on the phone incredibly helpful.”
Helpful Report
Posted 5 years ago
Rosie
Unverified Reviewer
“Lexham avoid at all costs. They are actually loaning you for a years I insurance so no matter what happens even if your bike is stolen they will ask for the reminder of the 'loan' policy no matter what so even if your policy lets you claim they will deduct the years 'loan' ammount worst company I've been with read the clause they are a rip off if you have no problems it seems ok but if you want to cancel they say you took a loan agreement with them!!! Honestly so bad”
Helpful Report
Posted 5 years ago
Tony Nunn
Verified Reviewer
“AVOID LEXHAM AT ALL COSTS I took my policy out monthly which was outsourced by a loan company. My motorcycle was valued at £2500 when I claimed for theft only 2 months after i had bought the bike. When I made my claim I had to wait a full MONTH for the paperwork to continue my claim. In the meantime i had to find transport elsewhere by either using public transport or friends which is expensive enough as it is. When Lexham FINALLY continued with my claim after sending them all my documents and keys, etc, they then decided to pay me out. They explained that it would be £2500 less my excess of £800 which I knew from the start, so that left me with £1700. They then explained that they would need to take an extra £700 to pay for the rest of my loan!!! This is equivalent to paying for 6 months of insurance that I will never be able to use!! This ends up leaving me with just over £1000 which is only about a third of the value of my bike!?!?!? whatever you do, do not take out insurance with Lexham unless you don't mind being ripped off!!”
Helpful Report
Posted 5 years ago
Kai Andrews
Verified Buyer
“So far so good wasn’t complicated and am enjoying myself on my new motorcycle”
Helpful Report
Posted 5 years ago
Emily Green
Verified Buyer
“From the initial quote through to taking out policy the best standards of customer services were shown an amazing team which assured me as a customer.”
Helpful Report
Posted 5 years ago
Akroor B Changkakoti
Verified Buyer
“Cheap and useful comprehensive insurance”
Helpful Report
Posted 5 years ago
Chris Taylor
Verified Buyer
“Competitive quotes, however the online web document system is unusable, continual errors 404 server not found when trying to download documents. Whether using a PC, phone or tablet.”
Helpful Report
Posted 5 years ago
Tyler Shapland
Verified Buyer
“Very helpful. Was happy with the service and the price.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I found the advisors I spoke to clear and helpful and with a friendly and polite manner.”
Helpful Report
Posted 5 years ago
Mohamed Mhamdi
Verified Buyer
“Theve caused me disaster with police”
Helpful Report
Posted 5 years ago
TONY NICHOLSON
Verified Buyer
“Lexham Internet setup kept failing and the password given to access paperwork portal doesnt work, I am having an S7 Thatcham approved trakrecovery device fitted but this didnt show up on Lexhams list of security devices, after getting this insurance set up Lexham said it only acknowledges that if simply devices are not fitted then insurance is void, a tracker of this expense would help to recover a stolen machine and avoid a payout? Device to be fitted is an OXFORD TRACKER VANTAGE also Datatag next year I will be asking around to find insurance that acknowledges these security devices and lowers its rates, so you get a POOR rating for ease of set up, poor internet service and refusal to lower rates when expensive devices are fitted to avoid theft and recover if stolen.”
Helpful Report
Posted 5 years ago
Steven Reeve
Verified Buyer
“Easy to set up on the net no hassle”
Helpful Report
Posted 5 years ago
Hector Pinhol
Verified Buyer
“The man who dealt with my renewal was extremely efficient helpful and friendly Thank-you”
Helpful Report
Posted 5 years ago
Ralph Braam
Verified Buyer
“Helpful, great communication, very competitive rates.”
Helpful Report
Posted 5 years ago
Cai Hughes
Verified Buyer
“It was very simple and very quick! No hassle at all! Would recommend to everyone”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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