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Lexham Insurance Reviews

4.3 Rating 4,645 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Tangobaldy
Unverified Reviewer
“The customer service while setting up the policy is amazing. Can still get paperwork posted out to you. The call answering times and effort they go to in helping out is plraeent and unusually good compared to other similar businesses. Now the only sown side as with all insurers. They want your money and don't want to pay out. Even in a non fault accident I am paying out £1200 in premium and excess on a brand new bike only. Worth £5700 in the showroom. You can start to see that fully Comp is far from that. It's no better really than 3rd party except the lender demands it. 3rd party be about £100 a year for me and I can take the other party to court to claim. Apparently I'm on the lower end of the scale for fees. Wow so sorry for the youngsters getting robbed. We'll we all know insurance companies are always looking for ways out so let's hope I never need make a claim. If I do I will update you on my experience. Value for money 3/10.customwr experience 10/10”
Helpful Report
Posted 3 years ago
Cristinel Stratulat
Unverified Reviewer
“Correct! Professional!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lexham didn't give a competitive renewal quote so I renewed with you through a comparison site. This caused an issue with the named driver which I tried to resolve direct which resulted in me losing several hours of my life on the phone & my pillion cover. Many changing reasons were given as to why I couldn't now have pillion cover, even though I'd already had it for a previous year with you and it renewed fine too - eventually after I insisted you were out of order for illogically removing it you agreed to cover me again. It's really annoying to talk to people who constantly leave you on hold while they check things with their manager, but when you ask to escalate the issue upwards they then insist that they ARE the manager! Clearly they aren't! When someone is not getting logical answers it requires a REAL manager with experience to deal with it. I have no problem with the price or product, but the customer services cost me stress, time and patience.”
Helpful Report
Posted 3 years ago
Kierron Bramley
Verified Buyer
“very good and easy to use”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Never answer the phone when you call up”
Helpful Report
Posted 3 years ago
Sorry, you had difficulties getting through to us, have you tried our request a callback facility? https://www.lexhaminsurance.co.uk/contact-us/request-a-callback/
Posted 3 years ago
Joy Grimshaw
Verified Buyer
“Good service, simple procedures - no fuss. One of the only companies that will insure electric mopeds/scooter - ahead of the game!”
Helpful Report
Posted 3 years ago
MATHEUS BARBOSA DE MELO
Verified Buyer
“Muito bom gostei de mais”
Helpful Report
Posted 3 years ago
Richard Harker
Verified Buyer
“Very helpful team”
Helpful Report
Posted 3 years ago
Kevin Lee
Verified Buyer
“LEXHAM Motor INSURANCE QUOTE VG + BUYING SIMPLE + QUICK ! SO 💯% 👏👍!!!”
Helpful Report
Posted 3 years ago
Renan Noqiele Sobrinho
Verified Buyer
“Iiiiiiiiiiiiiii”
Helpful Report
Posted 3 years ago
Eric Holt
Verified Buyer
“I am very happy with Lexham Quick quote and a very good price for my car will be Renewing my policy with them”
Helpful Report
Posted 3 years ago
Sean Clancy
Verified Buyer
“Excellent service the gentleman that I spoke to couldn’t of been more help looking forward to using your company”
Helpful Report
Posted 3 years ago
Sostenes Oliveira Santos
Verified Buyer
“my experience is being very good lexham very good”
Helpful Report
Posted 3 years ago
Clive Jones
Verified Buyer
“Quick efficient no hassle. Could be cheaper hey ho can't have everything”
Helpful Report
Posted 3 years ago
Mark Light
Verified Buyer
“All the agents that i spoke to were quick and efficient and a great price that suited my needs ...other companies weren’t even in the same field.....If I have ever make a claim (god forbid) I hope that the service is just as good ...but I won’t know until then... otherwise. Brilliant”
Helpful Report
Posted 3 years ago
Christopher Jones
Verified Buyer
“I spoke to a polite sales assistant who went through my slight policy change and made it easy to understand.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Really helpful insurance company”
Helpful Report
Posted 3 years ago
Korben Hainey
Verified Buyer
“cheaper than the rest by £500”
Helpful Report
Posted 3 years ago
Christopher Toop
Verified Buyer
“Renew my motorcycle insurance, couldn't have been simpler. Staff professional and polite. Very impressed.”
Helpful Report
Posted 3 years ago
Kyle Weston
Verified Buyer
“Very good insurance quick and simple at good rates”
Helpful Report
Posted 3 years ago
Lexham Insurance is rated 4.3 based on 4,645 reviews
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