Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Good customer service”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Is very help full”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Poor customer service, and every time I called it’s nearly 45minutes. Spoken with agents about issues but no solution was offered. I would not recommend to anyone. Only thing I will say it does come cheaper than most bike insurance. I am sure someone from IT/Customer relation will reply to this to defend the company as previous review by other people. Shame they didn’t or wanted to resolve the issue earlier.”

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Posted 8 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Quick and easy to uplay insurance! Highly recommend!”

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Posted 8 months ago

Thanks for leaving us a review!

Posted 8 months ago

“It is very kind and great company”

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Posted 8 months ago

Thanks for leaving us a review!

Posted 8 months ago

“Great company.”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 8 months ago

“Yes everything is great thank you”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 8 months ago

“It’s very good”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 8 months ago

“Completed documents and confirmation quickly but when I had to be proactive about confirming receipt of my Proof of NCD by email as when I rang I was on hold for over 20 minutes. I hope this won't be the case if I need to speak to an agent when I really need to following at accident 😱”

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Posted 8 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Lexham have provided good insurance cover for my Moto Guzzi Stelvio at a reasonable price. The excess cost is high but as I do not expect to make a claim this is not an issue. The online process was simple and easy to manage.”

Lexham Insurance 5 star review on 25th March 2024

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“Really good company”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“By far the most competitive price I found”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“Need to improve the prices ,,, they should be reasonable”

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Posted 8 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 8 months ago

“Absolute thieves. Took them 6 months to settle a simple claim, sent me to a hire and repair company that under paid me and left me with a written off vehicle. Then demand money in ridiculous amounts for a period of time that the vehicle was written off. I’d highly advise to avoid this company. After all the stress and anxiety this company put me through I’d highly recommend to use anyone else. Not happy at all”

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Posted 8 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 8 months ago

“Got an excellent quote dead easy to set up im happy”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Great online service just very difficult to speak to anyone at renewal time etc”

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Posted 8 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Every thing is good only just now and again would be nice to speak to a human being.”

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Posted 8 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 8 months ago

“Very helpful”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Very good Company”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“I am happy with insurance and looking forward for better deals”

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Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews