Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,644 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 6th February 2024

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Lexham Insurance 5 star review on 15th August 2023

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Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super uinsurans”

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Posted 3 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 weeks ago

“Pleased with last year's insurance so that is the reason why I have returned for another year good price and good service.”

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Posted 3 weeks ago

That's great to hear, thanks for the review!

Posted 3 weeks ago

“Dear Lexam Customer Service, I am writing to express my extreme frustration with how my insurance policy has been handled. Despite submitting all the valid documents required for my insurance coverage and sending two reminder emails, I have received no response from your team. Now, my insurance has been wrongfully canceled, yet last week, £152 was deducted from my account. This situation is entirely unacceptable. I demand an immediate explanation for: 1. The unjustified cancellation of my insurance. 2. The unauthorized deduction of £152 from my account. I expect an immediate resolution to this issue. If I do not receive a satisfactory response within 48 hours, I will have no choice but to escalate this matter through other means. This experience has been incredibly frustrating and has caused me significant inconvenience. I trust you will address this as a priority. Sincerely, [Hari om]”

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Posted 3 weeks ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 3 weeks ago

“Very quick and easy to set up very pleased with lexham I will certainly try for a new policy next year.”

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Posted 4 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 4 weeks ago

“Good price quote for motorcycle insurance, though excess was quite high. Application and document delivery is all fairly easy. There is a Lexham app on which you get most information and upload docs. One minor criticism is that I uploaded proof of NCD but did not receive any acknowledgement of receipt.”

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Posted 1 month ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 1 month ago

“Had no problems with this insurer highly recommend”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Very happy thank you 😊”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“They where great”

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Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 month ago

“It was very good”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Quick to evaluate a quote. Quick to set up payments, aswell as additional covers to choose from for extra protection”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“I am 26 years old but still my insurance really expensive”

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Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 month ago

“Very good value for money.”

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Posted 1 month ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 month ago

“Good service”

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Posted 1 month ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 month ago

“Good value.”

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Posted 1 month ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 month ago

“I found lexham insurance very professional and most importantly competitive.”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“Good service”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“Sin borocracia e fácil de usar e contratar”

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Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 month ago

“A great service 👌❤️”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Lexham insurance are a good insurance provider that does great insurance cover”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Very helpful and had time for you would recommend”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

Lexham Insurance is rated 4.3 based on 4,644 reviews