Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“A company that is committed to the work it does, excellent service, easy access, and qualified professionals!”

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Posted 1 week ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 week ago

“Great service and app makes things so simple”

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Posted 1 week ago

That's great to hear, thanks for the review!

Posted 1 week ago

“Very good”

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Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“Good company”

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Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“Worst insurance 😖literally takes your money and tries to find something and cancels it 😐”

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Posted 2 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 week ago

“Really good insurance”

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Posted 2 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 weeks ago

“Not happy at all with any aspect I feel robbed to be honest and I will be spreading word .. Lexham will take your money and try cancel days before a payment is due and then try convincing you to cancel after that direct debit comes out”

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Posted 3 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 3 weeks ago

“A friend of mine recently had a troubling experience with Lexham Insurance. Their customer service representative, Saim, allegedly told my friend they must close their food delivery account to avoid the cancellation of their third-party social insurance policy. This seems suspicious, so we reviewed the policy terms, but there was no mention of such a requirement. Furthermore, there appears to be no legal basis for this demand. To make matters worse, after raising concerns and asking for clarification, Lexham has completely stopped responding to his calls. This avoidance feels like an attempt to dodge accountability, which is highly unprofessional. Ignoring customers only serves to erode trust and credibility. If this request is legitimate, Lexham must provide clear evidence from their policy terms or legal justification for their actions. If not, they need to immediately reverse the policy cancellation or refund my friend’s money in full. Consumers deserve fairness, transparency, and respect—not to be left chasing answers while their livelihood is at stake. Lexham, you cannot treat your customers like this and expect to escape accountability. Either resolve this matter properly, or be prepared to face legal action or other formal consequences.”

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Posted 3 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 3 weeks ago

“Absolutely shocking insurance company they will randomly cancel ur policy when they feel like it then chase u for money they are even saying my partner owes money from a date and year that she never even had a bike or cbt”

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Posted 3 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 3 weeks ago

“After returning back to motorcycling with a gap of 5years I was shocked by the increased insurance rates Lexham was the best I could find Thank you Lexham”

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Posted 3 weeks ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 3 weeks ago

“Found Lexham ins on a compare website, by far the cheapest. Downloaded their app and uploaded requested proof of details And found my policy set up all ready. Whole experience was hassle free.”

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Posted 3 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 weeks ago

“I applied for insurance for my motorcycle. I then decided to cancel within the 14 day cooling off period. I tried calling and was told the cancellation department could call back, it could be in 2 to 3 days! I then emailed my cancellation. This has now taken nearly two weeks. Out of the £141 I paid as a deposit, I was told I would get a refund of £12.40 even though I cancelled two days after starting. Lexham can keep it! Would I recommend Lexhams! Not a chance.”

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Posted 4 weeks ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 3 weeks ago

“Very good”

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Posted 4 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 4 weeks ago

“Wanted to add a second bike to my policy, which is something I expected to be able to do over the phone as I have with other insurance companies. I called four times and *eventually* the phone was picked up, only to discover that I couldn't get either a quote or add a second bike over the phone, but rather would have to wait for a call back from their 'multi-bike' department. Now I have the inconvenience of likely missing that call back because they will undoubtedly call me when I'm in the middle of work and unable to answer the phone. So far, not very impressed and have only given two stars rather than one because the initial cost was competitive and the documentation came through very quickly. It doesn't inspire confidence for the future if I ever need to make a claim.”

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Posted 1 month ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great customer service and would like to investigate this further. If you email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration, one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 month ago

“Very good insurance”

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Posted 1 month ago

“Are very good this insurance”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“Very Nice”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Very good.”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“good company”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“I like this company ❤️”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews