Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Excellent👍”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“I have found generally Lexham to be very good apart from when I renewed my policy this year and was charged a considerable amount more to renew because I changed my motorcycle halfway through the previous year. When I questioned why over the telephone I was told it was because I had a different bike. The new Bike that I was insuring was exactly the same model as my previous bike as I returned it to the dealer because it had many problems. It seems to me that insurance companies can charge what they like for no reason and expect loyalty from customers. Rant over. (I know that I won't even get a reply from Lexham about this so I won't hold my breath!)”

Helpful Report

Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Strapped me with 2 grand of debt in 9 days”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Poor company advertise cancelation terms and conditions online and in documents but don't honor them . Pure rip of merchants would not recommend using them”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Dear team, I’m very happy to share my nice experience with you. Actually , I’m trying to call you regarding change a things , but last 4 days I haven’t connected to you. Thanks”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“a little dissatisfied with the insurance and the second time it will fall and this last one has not been done for two weeks I already received the email saying that it will fall”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Cancelled my insurance for no reason”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“It’s very good”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very bed not good service”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Very good and helpful”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“When the motorcycle insurance opens, everything is fine after two months exaggerating the increase in insurance because I don't know?”

Helpful Report

Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“They have been helpful so far. Tracy is a angel.”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“good value for money and friendly customer service”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Brill service Quick response cheap and cheerful definitely recommended 👌”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very kind and helpful costumer service I recommend it.”

Helpful Report

Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“The insurance price is competitive but still for the value and service it offers is expensive. I did not even receive the documents by post, I was given a link where I could download them all, so this saving by Lexham should translate into lower prices for it's customers. Other than that, I don't have more feedback, I have not made any claims but I have heard is difficult to do so as Lexham sometimes make things impossible for customers. Finally, the excess figures are quite high which is not very attractive but the overall quote was still slightly lower than others”

Helpful Report

Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Gud performance”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Por enquanto esta tudo bem. O que solicitaram eu enviei e graças a Deus está tudo certo, sem mais tantas solicitações chatas como outras seguradoras aparentando sempre quererem complicar nosso seguro.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Cheapest Best insurance”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“very good service”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews