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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Ryan Carrick
Verified Buyer
“Jodie was very helpful and provided some good information about the kinds of insurance and also had a good sense of humour!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Best of the best”
Helpful Report
Posted 5 years ago
Dariusz Ficek
Verified Buyer
“Wszystko jest ok”
Helpful Report
Posted 5 years ago
Samuel Headland
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Henrique Mendes Oliveira Souza
Verified Buyer
“For now there are no complications. fast service. very good”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fast , no pressure selling of other services, received paper work very quickly by email. Very pleasant agent.”
Helpful Report
Posted 5 years ago
Antony Davis
Verified Buyer
“I did find the process overly complicated as a new but mature rider and much more expensive considering the value of the scooter”
Helpful Report
Posted 5 years ago
Michael Stark
Verified Buyer
“Very good service. And helpful customer services answering all of my questions”
Helpful Report
Posted 5 years ago
Stephen Groome
Verified Reviewer
“Very poor service from Lexham Personal Insurance. I have a 10- bike commercial (bike school) policy via Lexham. My girlfriend has (soon to be had) a private policy which should have renewed 23rd May. She has paid the new renewal fee in full, as supported by her bank statement, but has not received her Certificate of Insurance, which as it comes via e-mail should be almost instantaneous. This is despite 2 phone calls to Lexham. Today, Sunday 26th May, we have been unable to venture out on the bike as the MID database (AskMID) is showing that her bike is NOT insured. I WILL be cancelling my commercial policy with Lexham.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“After insurance was cancelled, lexham still took payments for 3 months and refused a refund! Not happy”
Helpful Report
Posted 5 years ago
Khalid Wafa
Verified Buyer
“Phone line is very poor not picking up easy . staff talks like they don’t care not sorting the problem easily. Plus if you asked for same discount or asked why my insurance getting more expensive this year then last year was cheaper staff will easily say get it from other companies 😒”
Helpful Report
Posted 5 years ago
Adam Knape
Verified Buyer
“great price & service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Cheap insurance but to go back and look at the policy and how much you paid is very difficult. The website definitely needs improving!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very harsh on no claims bonus be carefull”
Helpful Report
Posted 5 years ago
Michael Redington
Verified Buyer
“BRILLIANT!! Quote given was less than half the price of all other quotes given. Needless to say I have taken out the insurance. Had a hiccup with transferring my NCB but it was soon sorted out and I was very impressed with the speed of there response to my communications. No qualms in recommending Lexham Insurance.”
Helpful Report
Posted 5 years ago
Andrew Whyatt
Verified Buyer
“I have always found Lexham Insurance to be helpful. But, the system to renew by telephone is painful at best. I understand that there are legal points and requirements in place that need to be run through with new business but, once the security criteria have been met please remember that I am ringing to renew my insurance, I have previously been made aware of the penalties that are punishable by death or worse, should I fail to mention or disclose something material to the insurance. If I did not agree with this then I would not have agreed it last time and I certainly would not be renewing with you this time. Also only three people in the classic insurance desk ! Really? 6 minutes on hold to be cut off does dot make for a happy customer”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“They sent me somebody elses documents. I'd never heard of them. I asked them to remove my email address from their system. They then ask me to review the service by emailing me. Draw your own conclusions.”
Helpful Report
Posted 5 years ago
Md Sadek Ahmed
Verified Buyer
“i am happy with Lexham Insurance service”
Helpful Report
Posted 5 years ago
Scott Taylor
Verified Buyer
“Very efficient,easy to renew,cost has come down unlike other insurance”
Helpful Report
Posted 5 years ago
Walid Al Banna
Verified Buyer
“Very good thanks”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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