Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,698 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth and easy proccess”

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Posted 9 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 9 months ago

“With the years I've been with Lexham the staff have always been professional and helpful.”

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Posted 9 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 9 months ago

“Best insurance company”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“Easy to set up, great price. Was quick to answer the phone and speak to an actual person when I had a query. Early days but so far so good.👍🏼”

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Posted 9 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 9 months ago

“I am very satisfied”

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Posted 9 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 9 months ago

“Very good”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“Very nice and easy”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“Very good prices and options for policy”

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Posted 9 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 9 months ago

“I am with them for 3 years and I really like them.”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“De best insurance”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“Been with Lexham for a while now have been the cheapest insurance that I can find and their customer service is very helpful.”

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Posted 9 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 9 months ago

“Good service”

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Posted 9 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 9 months ago

“It took too long to answer the phone and the customer service attitude was bad.”

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Posted 10 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 9 months ago

“Excellent 👌”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“.spot on..sorted my insurance quick as..very happy with this company..does what it says!!!!”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“The original quote (3rd party only) seemed very fair and competitive but by the time we concluded the process it went up 3 fold. However, Lexham gave me exactly what I wanted which was fully comprehensive insurance at the end of the day with optional extras that gives me confidence in the event of a claim. The price was still very steep but not compared to the competition and the lady dealing with me by the name of Tasmine, was very professional & knowledgeable and able to answer all of my questions with justifications for each answer which only boosted my confidence in Lexham as an insurer. The entire process took quite some time but at no time did Tasmine make me feel rushed nor did she guide me down one path or another, but instead helped to reach a conclusion I was and am still very happy with. I appreciate that Lexham employ competent yet still friendly staff. I highly recommend them.”

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Posted 10 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 10 months ago

“I love your insurance company, my friend referred me and I'm loving it, I've never had problems”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Very good”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“Trying to get through on phone 36 minute wait so far Live chat useless just tell you to call Can’t log in go to chat for help they say call 🤷‍♀️”

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Posted 10 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 10 months ago

“No answer to phone calls one of the calls 38mins long .no answer to 3 emails asking for my ncb certificate.. still nothing 3 weeks on ..poor company but quick to take your money..absolutely no customer services...”

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Posted 10 months ago

Lexham Insurance is rated 4.3 based on 4,698 reviews