Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 6th February 2024

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Lexham Insurance 5 star review on 15th August 2023

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Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, smooth transactions All done through the Lexham app”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“Good service. Still too expensive in my opinion but that’s insurance for you. Was best out of the quotes.”

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Posted 10 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 10 months ago

“Outstanding customer service. Very professional and friendly. Only problem is the wait time trying to get through to a representative. Would recommend this company to friends.”

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Posted 10 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 10 months ago

“Called to discuss my renewal only to be told ‘we can’t do that over the phone’. Occurred twice..”

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Posted 10 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 10 months ago

“God insurance”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“very pleased with price this year my insurance went down on price with was much appreciated”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Good service”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Nice customer service, price is good and cheap depends on your vehicle price and your experience, suggest to everyone”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“I’m excited lexham insurance”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Good service”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Good morning”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“Good insurance company very reliable”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“very good, easy and fast”

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Posted 10 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 10 months ago

“I think the amount it cost is very unfair I believe if you hold a clean year you should receive benefits from that not double in price I believe your not out here to help people I believe your just here to help yourself I believe even if I had an accident you still wouldn’t be here to help me it’s would be all about yourself I feel like you just wrong for the prices you charge.. but as far as I type is as far as this review will go you probably won’t even read or reply”

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Posted 11 months ago

Posted 10 months ago

“Easy to deal with, very efficient.”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“Good price for a new rider”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“The person that was on the phone was very good and found me a good deal as it was more on line.”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“Found the cheapest price, and agent was first class. Would definitely recommend this insurance.”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“Excellent service, great price”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“Every insurance canceled every not good”

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Posted 11 months ago

Lexham Insurance is rated 4.3 based on 4,645 reviews