Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,697 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Anonymous

Anonymous // 01/01/2019

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“Great price will definitely be insuring next year if price is as good on comparison”

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Posted 7 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 7 months ago

“Very easy to call and renew my insurance, as I am not online.”

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Posted 7 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 7 months ago

“Amazing service on price ..”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“Lexham insurance is the best”

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Posted 7 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 7 months ago

“I had a problem setting up my card when I first started with them, and then I had a whole year of mensual payments being taken. Now and after a year I can no longer pay monthly, which is a annoying. Customer service is ok.”

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Posted 7 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 7 months ago

“Very happy as was very hard to get insured with a cancellation on my record”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“Very quick service”

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Posted 7 months ago

That's great to hear, thanks for the review!

Posted 7 months ago

“GOOD FOR EVERY ONE”

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Posted 7 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 7 months ago

“When having to renew my insurance for the third time i had to pay in full, wasnt allowed to pay monthly, all because i missed a few payments which was lexhams falt as i asked to move my payment date and they said i had to make a payment which i already had, so now i wasnt allowed to pay monthly because of this. had to get a loan to pay in full”

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Posted 7 months ago

“A whole year without problems,then I get a reminder last month of my renewal,I emailed to ask how much and received a reply to say it wasn't due until August?????.I tried again and was told it would be 406 pounds.Then I received a call from a lady of your employ and I asked her why you were asking 80 pounds set up fee.I could not get a reasonable answer so went to go compare who quoted 266 pounds which I accepted.Guess what company? Lexham!!.Make sense to you?,me neither.”

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Posted 7 months ago

“Good insurance”

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Posted 7 months ago

That's great to hear, thanks for the review!

Posted 7 months ago

“Amazing 🤩”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“There expensive on premium and the excess fee is ridiculous £1000 excess, had no other choice”

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Posted 7 months ago

“not really had any contct with them only to comence policybut hoping for a happy future with them !”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“Good service apart from waiting time on the phone to talk to someone (1 hour 20 minutes waiting) Also got a quote and when I called back 4 days later and the price increase by £25.00”

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Posted 7 months ago

Hi Mark, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 7 months ago

“Take too long to answer the phone”

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Posted 7 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 7 months ago

“Good service”

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Posted 7 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 7 months ago

“Easy and clear to understand and patient as my phone was dodgy”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“First time to insure our new camper van was easy to set up with competitive rates.”

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Posted 7 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 7 months ago

Lexham Insurance is rated 4.3 based on 4,697 reviews