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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Callum Lucas
Verified Buyer
“Good cover at good price but communication is extremely poor, have not been able to login to my account for months despite trying to get it fixed twice, have had no paperwork set after address changed along with no paperwork or confirmation of my new policy so will now have to phone to see if it has actually been done”
Helpful Report
Posted 4 years ago
Thomas
Unverified Reviewer
“Decided to try them after less than favourable dealings with others. So phoned for an insurance quote. Extremely helpful customer service and policy taken our 10/10 👍”
Helpful Report
Posted 4 years ago
Jaria
Verified Reviewer
“Poor customer service.. Prerna customer service assistant was really unhelpful just keep on talking insurance terms and was really harsh on phone. Wouldn’t recommend anyone very poor service”
Helpful Report
Posted 4 years ago
Hi, We'd like to look into this, can you please email enquiries@lexhaminsurance.co.uk with details so they can look into this.
Posted 4 years ago
Robert Johnson
Verified Reviewer
“Payed the down payment still not insured”
Helpful Report
Posted 4 years ago
Hi, Sorry to see you've had a negative experience. Can you please email enquiries@lexhaminsurance.co.uk with details so they are able to look into this for you.
Posted 4 years ago
Hi, your documents have been re-sent via email - hopefully you have received these OK? The team have called to check but no answer.
Posted 4 years ago
Chris
Verified Reviewer
“Outstanding customer service from Olivia! This representative went above and beyond, rectifying a poor experience I had previously had with a different representative. Olivia was extremely professional and worked with me to clearly understand my Insurance requirements and provided me with a quote. I was very happy with the customer experience and would give her 5*s. My review gives 4 because of my poor experience yesterday with Lexham where I did not receive call backs on two occasions and was told I would have fees to pay that ended up not being needed. Thank you Olivia for your help!”
Helpful Report
Posted 4 years ago
Fabio Luiz Soares
Verified Buyer
“good service provided thank you”
Helpful Report
Posted 4 years ago
Caroline De Oliveira
Verified Buyer
“Good company in London”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Assistant was very helpful knew what he was talking about.”
Helpful Report
Posted 4 years ago
Amabia Barbosa
Verified Buyer
“Very good company...”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very go so far”
Helpful Report
Posted 4 years ago
Myrla
Verified Reviewer
“A great company”
Helpful Report
Posted 4 years ago
Cristiano De Assis Daleci
Verified Buyer
“The cheapest insurance I found, they are great, hope insurer again next year!”
Helpful Report
Posted 4 years ago
Paul Marsh
Verified Buyer
“Ok this far... only been using for a week so this is a on setup only!”
Helpful Report
Posted 4 years ago
Madalina Pascu
Verified Buyer
“💯 very good offers. I started with them and Im happy to carry on.”
Helpful Report
Posted 4 years ago
James Lee
Verified Buyer
“I would give 10-10 out of 10 for Lexham customer service. I know insurance is one of those things that everyone hopes everyone hopes they won't need. I found the person I dealt with extremely helpful. Lexham could not have done enough for me.”
Helpful Report
Posted 4 years ago
David Dandridge
Verified Buyer
“I CANNOT WRITE A REVIEW OF LEXHAM INSURANCE AT THIS MOMENT , AS, AT THE PRESENT MOMENT I AM STILL WAITING FOR MY INSURANCE PAPERWORK TO COME THROUGH THE POST, IT IS NOW 3 DAYS LATE , BUT I NOTICE THE MONEY HAS BEEN DEBITED FROM MY ACCOUNT!!! yours sincerely D J DANDRIDGE 115 OCKFORD RIDGE GU7 2NQ”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very good”
Helpful Report
Posted 4 years ago
Abul Hasan
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Mercouri Nichols
Verified Buyer
“Very helpful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I bought my insurance online. I had a very bad experience speaking on the phone with one of your operators a couple of weeks ago. He was sighing at any of my questions. He should win the “Rudest operator of the year”. I was astonished. Despite that I choose Lexham because of your competitive rates. I spoke with another operator yesterday and he was fine but can’t forget about the inaccettabile behaviour of the previous one.”
Helpful Report
Posted 4 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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