Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it, it's the best insurance company”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Excellent service. I hope keep up this service.”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“The broker I spoke to was friendly,helpfully and explained any questions I had clearly..I would recommend my fellow campervan mates to lexham”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“very good always attentive offer good service ....”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Godd excellent service I really liked it”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Donamarcia157”

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Posted 1 year ago

“Very helpful and excellent service”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very very good”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very good 👏🏼”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Made my life easier when trying to find quad bike insurance! Always get friendly efficient service with these guys!! Definitely recommended!”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Just changed bike so other than fees which nobody likes very easy and quick”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Great insurance!”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“very good thanks”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“Best insurance company personally I like this company”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“For the moment I can only review with 4/5 stars, given that as yet I have only called customer service for a quote and later to change my personal details. In those 2 experiences , nothing was wrong and the staff was very patient and helpful.”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“Great value and customer service”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Best insurance company I've had so far. And I've had a few. Went to renew my insurance with devitt insurance and they tried to double my quote for my bike. . Even though I've no claim bonuses etc it didn't make sense to me. So rang lexham insurance and they offered me not only cheaper than what devitt tried to charge me for renewal but even cheaper than my last year's insurance with devitt. . Because like I said I've no claims on my insurance and 5 years no claims bonuses so it shouldn't be going up , should be going down. !! Lexham insurance were very fast and friendly and very affordable! Will definitely be using them for the foreseeable future. And definitely recommended”

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Posted 1 year ago

Thank you for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“You are the best company of the world . Congratulations”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“I have insurance with them and it is a good price but you try getting hold of anyone, its impossible! Sat on hold for over 30 mins, sent facebook messages, they may get back to you in their own sweet time but don't hold your breath. Apparently they are always 'experiencing high call volume' this would lead me to believe they do not have enough people working for them because surely by now they should have realised how high the volume is! I would rather pay a little bit more and have the ability to actually speak to someone, I will not be renewing my insurance. No doubt lexham will reply to this low review asking me to email them which would actually be the only communication I've had so far with them.”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Worst customer service quality ever I experienced in insurance companies. First of all, 1st call didn’t answer around 30min and they hung up suddenly. 2nd call also took more than 30min to answer. Secondly, I just wanted to add my son to my policy as additional driver for casual riding and not for commuting, but it was declined because of high risk occupation. They said that he can’t ride for commute as my policy is not for commuting, so why occupation matters? This lady just insisting that my son is high risk occupation and no more explanation. I asked if I upgrade my policy is there possibility but no no no. Not giving any options. Finally, without say good bye or anything, just hung up. What a brilliant service, isn’t it? I definitely leave this company unfortunately. I can’t believe the review rate is over 80%… this was worst CS ever.”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews